Remote Position

Accelerated Customer Success Advocate Trainee – Remote B2B Cloud & Cybersecurity Sales Specialist Driving Enterprise & Unicorn Growth at brighthush

🌍 Remote · United States 💼 Full-time
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About brighthush

brighthush is more than a technology vendor – we are a trusted partner that empowers enterprises to secure, modernize, and accelerate their digital transformation journeys. With a portfolio that spans cloud security, data protection, and next‑generation threat intelligence, we serve some of the world’s most ambitious organizations, from Fortune 500 leaders to high‑growth unicorns. Our culture is built on curiosity, collaboration, and a relentless focus on delivering measurable impact for our clients. We walk with our customers every step of the way, turning complex security challenges into competitive advantages.

Industry Landscape & Our Vision

The cybersecurity market is evolving at breakneck speed. As cloud adoption accelerates, enterprises face an expanding attack surface that demands proactive, intelligent defense solutions. brighthush sits at the intersection of innovation and practicality, delivering cloud‑native security that protects data, infrastructure, and applications from evolving threats. Our mission is to make security a strategic asset, not a cost center, enabling our clients to focus on growth while we safeguard their digital assets.

Why Join brighthush?

At brighthush, you’ll be part of a high‑velocity, customer‑centric team that thrives on innovation and results. We provide a fully remote work model, giving you the flexibility to work from anywhere in India while staying connected through a robust digital collaboration ecosystem. Our people are our greatest asset, and we invest heavily in continuous learning, mentorship, and career progression. If you are passionate about technology, love solving real‑world problems, and want to grow in a fast‑paced environment, brighthush is the place to launch your career.

Role Overview

As a Customer Success Advocate Trainee, you will be the first line of engagement for our enterprise and unicorn clients. You will learn the art of consultative selling, master our cloud security solutions, and build lasting relationships that drive revenue and customer satisfaction. This role is designed for high‑energy, self‑motivated individuals who are eager to learn, adapt, and thrive in a dynamic, remote‑first environment.

Key Responsibilities

  • Client Relationship Development – Build and nurture relationships with the top 1,000 companies in India, including established industry leaders and emerging unicorns. This involves proactive outreach, regular check‑ins, and a deep understanding of each client’s business objectives.
  • Value Proposition Articulation – Effectively communicate the benefits of brighthush Cloud Security to prospects, tailoring messaging to each stakeholder’s pain points. Craft compelling narratives that translate technical features into tangible business outcomes.
  • Lead Generation & Qualification – Collaborate with Sales Development Resources (SDRs) to generate qualified leads and assess opportunities using the BANT (Budget, Authority, Need, Timing) framework. Ensure a steady pipeline of high‑quality prospects that align with our target market.
  • Solution Coordination – Work closely with Solution Engineers to schedule product demos, respond to RFPs, and develop Proof‑of‑Concept (POC) proposals that showcase our capabilities. Translate client requirements into actionable solutions that resonate with technical and business audiences.
  • CRM Management – Maintain accurate, up‑to‑date records in brighthush, ensuring data integrity and providing weekly updates to the sales pipeline. Use data insights to refine outreach strategies and forecast revenue accurately.
  • Cross‑Functional Collaboration – Coordinate with marketing, product, and customer success teams to align on messaging, campaign execution, and post‑sale support. Act as the bridge between sales and other departments, ensuring a seamless customer experience.
  • Continuous Improvement – Participate in regular feedback loops, share insights on market trends, and contribute to the refinement of sales playbooks. Stay ahead of the curve by monitoring industry developments and incorporating best practices into daily work.

Essential Qualifications

  • 2–5 years of disciplined B2B sales experience, preferably in enterprise or cloud‑security environments.
  • Proven track record of engaging with C‑suite and technical decision‑makers.
  • Strong written and verbal communication skills in English; additional language proficiency is a plus.
  • Hands‑on experience with email marketing, outreach automation, and CRM platforms.
  • Academic background: BE/B.Tech in Computer Science or related field; MBA or advanced business qualification preferred.

Preferred Qualifications

  • Experience selling cloud security or cybersecurity products to large enterprises.
  • Familiarity with brighthush and other CRM platforms.
  • Knowledge of cybersecurity frameworks (e.g., NIST, ISO 27001) and compliance standards.
  • Prior exposure to working in a fast‑paced, high‑growth startup environment.

Core Skills & Competencies

  • Strategic thinking and consultative selling.
  • Exceptional negotiation and objection‑handling abilities.
  • Strong analytical mindset with the ability to translate data into actionable insights.
  • Team‑player mentality, capable of motivating and coordinating cross‑disciplinary groups.
  • Self‑motivation, rapid learning, and a proactive approach to problem solving.
  • Uncompromising ethical standards and a strong moral compass.

Career Growth & Learning Opportunities

At brighthush, we believe in nurturing talent from the ground up. As a Customer Success Advocate Trainee, you’ll receive:

  • Structured onboarding program with mentorship from senior sales leaders.
  • Access to a curated learning library covering cloud security, sales methodologies, and industry trends.
  • Regular performance reviews and clear pathways to advance into senior sales, account management, or solution engineering roles.
  • Opportunities to lead cross‑functional projects and contribute to product roadmap discussions.
  • Annual hackathons and innovation challenges that allow you to experiment with new tools and techniques.
  • Participation in industry conferences, webinars, and certification programs funded by brighthush.

Work Environment & Culture

Our remote‑first culture is underpinned by:

  • Daily stand‑ups and weekly syncs via brighthush and Slack.
  • Open communication channels that encourage idea sharing and rapid feedback.
  • A collaborative mindset that values diversity, inclusion, and mutual respect.
  • Flexible work hours that accommodate India’s diverse time zones while ensuring core business hours are covered.
  • Virtual coffee breaks, game nights, and wellness challenges that keep the team connected and energized.
  • Annual virtual town halls where leadership shares company vision, milestones, and future plans.

Compensation, Perks & Benefits

We offer a competitive base salary complemented by performance‑based incentives that reward your impact on revenue growth. Additional perks include:

  • Fully remote work setup stipend.
  • Health and wellness benefits, including medical and vision coverage.
  • Professional development budget for courses, certifications, and conferences.
  • Annual team retreats and virtual social events to strengthen team bonds.
  • Generous paid time off and flexible holiday policies.
  • Employee stock option plan (ESOP) to share in the company’s success.
  • Access to a digital wellness platform offering meditation, fitness, and mental health resources.
  • Monthly tech stipend to keep your home office up to date.

How to Apply

Ready to launch your career in B2B cloud security sales? Submit your application through our careers portal or click the link below. We’re excited to meet driven, goal‑oriented professionals who are eager to make a difference at brighthush.

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