Account Development Specialist – Laboratory Research and Safety Sales

Job Description:

• Manage and grow a defined portfolio of low-frequency customer accounts
• Independently manage and develop an assigned portion of the territory
• Drive customer engagement, account growth, and incremental revenue
• Partner with Inside Sales Representatives to support shared territory growth
• Coordinate account development activities and drive expansion across aligned accounts
• Prospect and engage customers via phone, email, videoconferencing, and other virtual tools
• Identify account expansion and cross-selling opportunities using customer profiles, purchase history, and business needs
• Maintain accurate customer activity, opportunity, and next-step documentation in CRM
• Guide customers toward digital self-service tools and online purchasing
• Transition reactivated or high-potential accounts to Inside Sales Representatives for ongoing management
• Participate in coaching sessions and training

Requirements:

• Bachelor’s degree required; no prior experience required
• Preferred fields of study: Sciences, Biology, Chemistry, or related field
• Prior sales, lab experience, or business development experience is an asset
• Strong communication, prospecting, and virtual selling skills
• Proficiency in Salesforce (or similar CRM) and Microsoft Office Suite
• Ability to deliver excellent customer service
• Strong organizational, prioritization, and time management skills
• Collaborative team player with a customer-first mindset
• Demonstrated aptitude for learning technical and scientific concepts
• Ability to work both independently and collaboratively in a team environment
• Travel occasionally for customer meetings and training (10–20%)
• Demonstrates the Thermo Fisher values (The Four I’s): Integrity, Intensity, Innovation, and Involvement

Benefits:

• Fully remote work arrangement
• Standard Monday–Friday work schedule
• Regular coaching sessions and training
• Opportunity to strengthen prospecting, virtual selling, and account development skills

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