Account Director

Company Description

Muslim Career Support (MCS) provides mentorship, guidance, and practical resources to help individuals build meaningful careers aligned with their values. The organization focuses on supporting young Muslims who may face unique pressures, such as family expectations, peer influence, and balancing professional growth with religious commitments. Founded by members of the Muslim community, MCS offers free advice, tools, and mentoring to help people make informed career choices and confidently safeguard their Islamic identity. In addition to supporting mentees, MCS creates opportunities for professionals to serve as mentors and collaborate on initiatives with shared goals of empowerment and community impact. Role Description The Account Director is a full-time, remote role responsible for overseeing key partner and stakeholder relationships, ensuring that collaborations and programs run smoothly and deliver impact. Day-to-day responsibilities include managing strategic accounts, coordinating projects with internal teams and external partners, and monitoring performance against agreed objectives and timelines. The role involves leading and mentoring team members, aligning their work with organizational goals, and ensuring clear, consistent communication across all initiatives. The Account Director will work closely with leadership to identify growth opportunities, support fundraising or sponsorship efforts, and refine service offerings so they better serve mentees, mentors, and the wider community.

Qualifications

Strong account management skills, including maintaining long-term relationships with partners and stakeholders and ensuring high levels of satisfaction. Proven team leadership and team management abilities, with experience guiding, developing, and motivating diverse teams in a remote environment. Demonstrated experience in sales and relationship development, including identifying opportunities, negotiating agreements, and supporting revenue or funding growth. Solid project management skills, with the ability to plan, prioritize, and deliver multiple initiatives on time and within agreed scope. Excellent communication and interpersonal skills, with the ability to collaborate effectively across cultures and levels of seniority. Comfort with digital collaboration tools and remote working practices. Experience in mission-driven, nonprofit, community, or career development organizations is beneficial. Bachelor’s degree in business, management, communications, or a related field, or equivalent practical experience.