Account Manager
Account Manager – Large Healthcare Accounts - Mid-Atlantic Region Coverage
Summary
Professional Search by Kingsley Gate is seeking an experienced and relationship-driven Account Manager on behalf of our client, a leading national provider of healthcare waste management and environmental services. This client-facing role will manage and grow an established portfolio of hospital and healthcare system accounts across the Mid-Atlantic region, representing approximately $12 million in annual revenue. Reporting to the Director of Sales, this position will focus on strengthening customer relationships, driving account retention, managing contracts, and identifying organic growth opportunities within complex, multi-site healthcare organizations. The ideal candidate brings a successful track record in strategic account management, strong healthcare industry knowledge, and the ability to navigate relationships with multiple stakeholders. Location Mid-Atlantic Region | Washington, D.C. & Pennsylvania Territory | Regular Regional Travel
Key Responsibilities
Manage and grow an established portfolio of large hospital and health system accounts representing approximately $12 million in annual revenue. Serve as the primary relationship manager for assigned accounts, partnering with key stakeholders across procurement, facilities management, environmental services, and compliance. Drive customer retention and contract renewals through proactive account management, relationship development, and exceptional service delivery. Identify opportunities to expand existing accounts through additional service offerings, new locations, and increased service volume. Develop and execute strategic account plans, including regular business reviews, customer engagement initiatives, and growth strategies. Collaborate with operations and service delivery teams to ensure customer satisfaction, operational consistency, and timely resolution of service issues. Maintain accurate account activity, sales pipeline, and revenue forecasts within CRM systems. Partner with sales leadership on territory strategy, business development opportunities, and broader commercial initiatives. Stay informed on healthcare regulations, medical waste compliance requirements, and industry trends impacting healthcare customers. Ideal Background 3–7+ years of B2B account management or outside sales experience, preferably within healthcare services, healthcare products, medical waste, environmental services, waste management, or other regulated industries. Proven success managing high-value customer relationships within complex, multi-stakeholder environments. Experience working with hospital systems, integrated delivery networks (IDNs), or large healthcare organizations highly desirable. Strong understanding of healthcare procurement processes, contract negotiations, renewals, and service agreements. Demonstrated ability to retain and expand existing accounts while identifying new revenue opportunities. Proficiency with CRM platforms, including Salesforce, and standard business productivity tools. Existing relationships with hospital health systems throughout Washington, D.C. and Pennsylvania are a significant advantage. Strong communication, relationship management, problem-solving, and cross-functional collaboration skills. Bachelor's degree in Business, Marketing, Healthcare Administration, Life Sciences, or a related field preferred. Ability to travel regularly throughout the assigned territory; valid driver's license and clean driving record required.
Compensation
Target $130-140K base + 10% bonus, based on experience and performance This is an excellent opportunity to take ownership of a substantial, established healthcare account portfolio, build long-term partnerships with major hospital systems, and play a key role in expanding a growing national healthcare services organization! Interested or know someone who might be a fit? Apply today or connect with Professional Search by Kingsley Gate to learn more about this opportunity! Link to Job Portal: https://kingsleygate.ignyte.app/job-details-2/c67512a5-dce9-4c2d-9524-f7be7859637c #Hiring #AccountManager #StrategicAccountManagement #HealthcareSales #HospitalSales #HealthcareServices #BusinessDevelopment #ClientRelationships #MidAtlanticJobs Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or assume sponsorship of an employment visa at this time. This job has been posted by Professional Search by Kingsley Gate on behalf of our client. Professional Search by Kingsley Gate is committed to the fundamental principle of equal opportunity and equal treatment for every prospective and current employee. It is the policy of Professional Search not to discriminate based on race, color, national or ethnic origin, ancestry, age, religion, creed, disability, sex and gender, sexual orientation, gender identity and/or expression, military or veteran status, or any other characteristic protected under applicable federal, state or local law.