Account Manager

Managing a high-volume portfolio of SMB clients, the full-time remote Account Manager will focus on client retention, renewals, and growth by developing strong relationships and identifying opportunities for additional value through Wunderkind's platform. Key responsibilities Own renewal strategy and outcomes, proactively identifying risks and developing action plans to support strong retention Identify opportunities for expansion within existing client relationships and lead growth initiatives from discovery through close Serve as the primary relationship owner for assigned accounts, ensuring a consistent and professional client experience throughout the lifecycle Required qualifications 3-5 years of experience in a client-facing Account Management, Business Development, or Customer Success role, preferably in SaaS or marketing technology Demonstrated success in managing renewals and expansion opportunities within a revenue-generating book of business Experience using Salesforce or a similar CRM for account management, opportunity tracking, and forecasting Strong relationship-building and consultative skills with the ability to understand client objectives and drive additional value Bachelor's degree in Business, Marketing, or a related field preferred Experience: 3 years required