Account Specialist

Company Description

Praxis Precision Medicines, Inc. is a fully integrated biopharmaceutical company focused on precision neuroscience for central nervous system (CNS) disorders. The company translates insights from genetic epilepsies and neuronal excitation-inhibition imbalance into targeted therapies for both rare and more prevalent neurological conditions. Praxis leverages its proprietary small molecule platform, Cerebrum™, and antisense oligonucleotide (ASO) platform, Solidus™, to identify and develop treatments based on shared biological targets and brain circuits. Guided by a vision of improving life for individuals and families affected by complex brain disorders, Praxis is committed to creating high-impact medicines that offer more freedom and fulfillment to patients. Role Description The Account Specialist is a full-time remote role responsible for supporting and managing relationships with key accounts, including healthcare providers, institutions, and partners. This role involves monitoring account performance, preparing financial and operational reports, and responding to account inquiries with timely, accurate information. The Account Specialist will handle day-to-day customer service needs, coordinate with internal teams to resolve issues, and ensure that accounts are supported in alignment with Praxis’s strategic objectives. Additional responsibilities include maintaining up-to-date account records, analyzing trends and data to identify opportunities for improvement, and clearly communicating updates, timelines, and solutions to stakeholders.

Qualifications

Strong analytical skills, including the ability to interpret data, generate insights, and prepare accurate account-related reports. Excellent communication abilities, with clear, professional verbal and written skills for working with internal teams and external stakeholders. Demonstrated knowledge of finance or financial principles relevant to account management, budgeting, and performance tracking. Proven customer service and account management experience, with a focus on building long-term, trust-based relationships. Comfort working remotely with strong organizational skills, attention to detail, and proficiency in CRM systems and office productivity tools. Bachelor’s degree in business, finance, healthcare administration, or a related field, or equivalent practical experience. Experience in biopharmaceuticals, healthcare, or life sciences is beneficial, along with familiarity with CNS or neurological disorders. Ability to work collaboratively in cross-functional teams and adapt to a fast-paced, evolving environment.