Remote Position

Account Strategist – Nonprofit Fundraising Account Manager

🌍 Remote · United States 💼 Full-time

Job Description:

  • Own day-to-day client service responsibilities for assigned accounts
  • Develop and maintain strong client relationships
  • Prepare and lead client-facing presentations, status reports, campaign updates, and strategic recommendations
  • Lead portions of client meetings and ensure timely follow-up on action items
  • Serve as a key point of contact between clients and internal teams
  • Anticipate client needs and identify opportunities, challenges, and solutions
  • Manage and resolve client issues
  • Translate client goals into actionable campaign and fundraising strategies
  • Contribute to annual planning, account strategy, campaign planning, and recommendations
  • Develop integrated marketing and fundraising campaigns across digital, email, direct response, and emerging channels
  • Own assigned campaign initiatives from strategy through execution
  • Collaborate with strategy, creative, production, and analytics teams
  • Review campaign materials for strategic alignment, accuracy, and quality
  • Improve campaign effectiveness, processes, and team collaboration
  • Maintain quality assurance processes and consistency across campaign outputs
  • Support testing strategies and optimization recommendations
  • Compile and organize campaign performance data
  • Develop and present reporting materials, performance summaries, and strategic insights
  • Monitor campaign performance to identify trends, opportunities, and variances
  • Translate performance data into actionable recommendations
  • Partner with analytics teams to support donor growth, retention, engagement, and fundraising performance
  • Conduct market, audience, competitive, and industry research
  • Serve as an informal mentor to junior team members
  • Demonstrate ownership, accountability, sound judgment, and increasing independence

Requirements:

  • Strong written and verbal communication skills with a confident, professional, and client-ready presence
  • Exceptional organizational skills and attention to detail
  • Ability to independently manage multiple priorities, projects, and deadlines in a fast-paced agency environment
  • Strong strategic thinking, problem-solving, and decision-making skills
  • Ability to anticipate needs, identify opportunities, and proactively move work forward
  • Working knowledge of integrated marketing channels and campaign execution
  • Demonstrated understanding of fundraising principles, donor engagement, and campaign strategy preferred
  • Ability to analyze performance data and translate findings into clear insights and recommendations
  • Strong presentation and client communication skills
  • Proficiency in Google Docs, including Google Sheets
  • Working knowledge of project management, reporting, and AI tools
  • 3+ years of relevant experience in marketing, fundraising, client service, account management, or a related field

Benefits:

  • Travel to clients and key events up to 20% of the time

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