Aln Prod ENT Pre-screen Oct 23, 26

Introduction:

We are seeking a friendly and organized Front Desk Clerk to join our team and provide excellent customer service to guests at our hotel. The Front Desk Clerk will be responsible for handling guest check-ins and check-outs, answering and routing calls, and handling a variety of administrative tasks. The successful candidate will have strong communication and customer service skills and be able to work efficiently in a fast-paced environment.

Responsibilities:

• Handle guest check-ins and check-outs, including verifying reservation details and collecting payment

• Answer and route calls, including taking messages and transferring calls as needed

• Handle a variety of administrative tasks, such as scheduling tours and activities, managing mail and packages, and maintaining accurate records

• Ensure that the front desk area is clean and organized at all times

• Provide excellent customer service to guests, including assisting with questions and needs and handling complaints and concerns

• Other duties as assigned

Qualifications:

• Minimum of 1 year of experience as a front desk clerk or in a customer service role

• Strong communication and customer service skills

• Ability to multitask and handle a high-volume workload

• Proficiency with computer systems and software, such as Microsoft Office and property management systems

• Fluency in English is required; additional language skills are a plus

Perks:

• Competitive salary

• Paid time off

• Medical, dental, and vision insurance

• 401(k) retirement plan (US only), Employer RRSP match (Canada only)

• Professional development opportunities

• Positive and supportive work environment

Please visit our careers page to see more job opportunities.

Minimum 1 year front desk or customer service experience; strong communication and customer service skills; ability to multitask; proficiency with Microsoft Office and property management systems; fluency in English.

Key Responsibilities

• handling check-ins
• answering calls
• managing administrative tasks

Skills & Tools

Microsoft Office, property management systems

Job Details

• Category: Customer Service
• Seniority: Entry Level
• Commitment: Full Time
• Workplace: Remote — Canada
• Languages: English

Benefits

• 401k matching
• Generous paid time off
• Retirement plan

About Canadian Musicians Co-operative

A hotel seeking a friendly and organized front desk clerk to provide excellent customer service. — Industry: Hospitality and Tourism