Amazon Assistant

We’re looking for a highly organized and detail-oriented Amazon Assistant to support our e-commerce operations, manage daily account activities, and ensure our Amazon store runs smoothly. The Amazon Assistant will monitor product listings, track inventory levels, handle customer inquiries, and communicate consistently with business leadership to maintain account health and drive store growth. The ideal candidate is proactive under pressure, organized, analytical, and confident working in a fast-paced environment. We are always looking for enthusiastic, problem-solving personalities. Fluent English and exceptional teamwork skills are required for all of our positions. Please submit your resume or any documentation in English. We can’t wait to meet you! Qualifications: ● Exceptional English communication skills, both written and verbal (C1 level Minimum). ● Enthusiastic, positive attitude, eager to work with others and solve problems. ● Strong organizational and time-management skills. ● Calm and professional demeanor in a fast-paced environment. ● Friendly and confident communication style when working with customers and internal teams. ● Ability to manage multiple tasks, account priorities, and deadlines throughout the day. ● Strong attention to detail and ability to keep product catalogs and inventory data organized. ● Comfortable communicating consistently with business leadership and internal team members. ● Previous experience working with Amazon Seller Central or Vendor Central is preferred. ● Familiarity with Amazon SEO, basic PPC monitoring, or product listing creation is a plus. Responsibilities: ● Monitor daily Amazon Seller Central operations and overall account health. ● Track inventory levels, monitor stock alerts, and help coordinate FBA shipment creation. ● Respond promptly and professionally to buyer-seller messages and customer inquiries. ● Open, manage, and follow up on Amazon Seller Support cases to resolve catalog or listing issues. ● Assist in creating, updating, and optimizing product listings (titles, bullet points, backend keywords). ● Track customer reviews, account feedback, and return requests to maintain high customer satisfaction. ● Maintain consistent communication with business leadership regarding sales performance and operational needs. ● Assist in monitoring basic advertising performance (PPC) and daily store metrics. ● Support catalog management, product research, and competitor analysis tasks as needed. ● Help ensure daily e-commerce operations run smoothly, accurately, and on schedule. What We Offer: ● Fully remote Position! Work from any place in the world! ● Take your local Holidays: We understand how important it is to take time with your family and loved ones on important days. ● Paid vacation. ● Professional Growth: Opportunities for training and development in a fast-growing company. ● Compensation: Competitive salary and performance-based incentives. About FullPond: At FullPond, we care about people. We’re all about transforming the way businesses discover and collaborate with remote talent. We’re passionate about connecting amazing people with great companies. We are always looking for people who are eager to roll up their sleeves, work hard, and create solutions to problems. This energy and attitude is what makes us unique. We believe in transforming lives through meaningful work and opportunities that reward your effort and dedication. Join us to grow professionally, collaborate with global teams, and make an impact—all while working for top-tier companies eager to value your skills and potential.