Analyst

This is a Fully Remote Job About Our Client: This organization operates within the non-bank financial services sector, specializing in mortgage servicing and originations. It manages a substantial portfolio of mortgage loans and aims to deliver reliable servicing and lending programs to a diverse set of customers, clients, and investors. The company emphasizes customer loyalty through consistent service and integrity, supporting homeowners and fostering long-term relationships. About the Opportunity: The ANALYST, COMMERCIAL SPECIAL SERVICING is responsible for managing a diverse portfolio of non-performing commercial and residential mortgage loans. This role involves performing detailed loan and property analyses, vendor administration, investor communication, and supporting asset managers. The position contributes to maintaining accurate servicing operations and supports risk management by identifying loans that may require special servicing. Responsibilities: Review loan accounting and verify calculations for legal demands Manage inbound communication from borrowers and internal teams Analyze property valuation and inspection reports Review property operating data from borrowers or property managers Examine commercial loan documents for borrower obligations Monitor performing loan reports to identify risk of transfer to special servicing Track property tax and insurance status for assigned loans Serve as liaison with external special servicers Administer requests and instructions from external servicers and asset managers Maintain accurate system data and reports Collaborate regularly with offshore and internal resources Review servicing agreements for responsibilities and deadlines Manage invoices and reports from third-party vendors Support primary servicing representatives with borrower outreach and market analysis Ensure compliance with training, audits, and reporting requirements Identify operational issues and propose solutions Perform additional duties as assigned Requirements: Minimum two years of experience with defaulted commercial loans Understanding of commercial loan documents, covenants, and compliance Knowledge of commercial real estate income property documents Effective verbal and written communication skills Ability to work independently with minimal supervision Strong problem-solving and decision-making abilities Experience meeting detailed reporting requirements Ability to work under pressure and adjust to priorities Proficiency with Microsoft 365, Adobe, and loan servicing software Demonstrated teamwork and collaboration skills Successful completion of background screening and any applicable licensing Pay Range and Compensation Package: The salary range for this position is expected to be $48,000 to $60,000 per year, depending on geographic location, experience, and qualifications Eligibility for performance-based bonus subject to applicable plans Equal Opportunity Statement: Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin. Note: TalentHop is a recruitment partner of this role. Please note that all employment decisions, including candidate assessment, interviews, hiring, compensation, and employment terms, are made exclusively by the hiring employer.