Analyst - Account Manager

We are looking for an experienced and highly organized individual to join our team as an Analyst – Account Manager at CVS Health. In this role, you will be responsible for providing analytical and strategic support to the Account Management team. You must be an excellent communicator and have a strong knowledge of the healthcare industry, along with a keen eye for detail. To be successful in this role, you should have a Bachelor’s degree in a related field, such as Business, Finance, or Economics. Previous experience in Account Management or Sales is also strongly preferred. Additionally, you should have excellent analytical, problem-solving, and communication skills, and be highly organized and self-motivated. If you’re looking for an exciting and challenging opportunity to work in a dynamic environment, we want to hear from you! Responsibilities: Monitor and analyze the performance and progress of account management activities. Develop strategic plans to increase account management efficiency and effectiveness. Provide analytical support to the Account Management team. Liaise between relevant internal departments and external customers. Develop and maintain relationships with key clients. Work closely with Account Managers to ensure customer satisfaction. Assist in creating and implementing account plans. Monitor progress of account plans and take corrective action when required. Evaluate customer feedback and suggest improvements. Develop and maintain knowledge of the healthcare industry. Prepare and present account management reports to senior management. Identify and assess potential risks and opportunities. Monitor changes in the industry and provide suitable recommendations. Maintain records of customer interactions. Ensure compliance with CVS Health's policies and procedures. CVS Health is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.