Associate Director, Learning Design

## Job Overview The Associate Director (AD), VA CCN Learning Programs directs, monitors and supports all aspects of learning experience analysis, planning, design and development. This role supports initiatives across Humana Military, aligning with segment vision, mission and business objectives through analysis of contractual requirements, development and implementation of an Annual Training Plan as well as consultation and design of change management solutions to maximize learner capabilities and operational excellence. The AD leads cross-functional efforts, ensuring training interventions comply with federal contract obligations and prepare respective audiences for operational success in serving the customer. This position is created specifically to assist with Humana’s efforts to secure and, if awarded, transition into a new business opportunity. Continued employment in this role is contingent upon Humana’s receipt of the business opportunity and a satisfactory transition into the work. The AD leads a team of learning professionals to conduct needs analysis, design and develop learning experiences, as well as utilize learning technology to enable implementation and execution of performance improvement and professional development solutions. The individual oversees the consultation, design and development process to ensure a customer centric approach. The role works on problems of diverse scope and complexity, leads initiatives to analyze complex business problems using data from internal and external sources, uses consultative skills to conduct needs analysis, and ensures learning interventions align with corporate vision using Design Thinking and Adult Learning Theory best practices. The AD identifies KPIs, partners to create measurement strategy, selects and develops personnel, advises executives, tracks training effectiveness, and exercises independent judgment. ## Required Credentials and Experience Our Department of Defense Contract requires U.S. citizenship for this position. Candidates must successfully receive interim approval for government security clearance (NBIS - National Background Investigation Service). HGB is not authorized to do work in Puerto Rico per our government contract, so we cannot hire candidates currently living in Puerto Rico. A Bachelor’s degree in Adult Education, Business, Healthcare Administration, Public Health, or a related field is required. The candidate must possess 6+ years of strategic learning experience in healthcare or related industries, 2+ years of project leadership experience (preferably in training development or strategic program management), and at least 1 year of change management consulting related to human readiness. Additional requirements include demonstrated ability to lead cross-functional teams and manage complex projects, proficiency in developing, managing, and delivering training programs and materials, strong organizational and interpersonal skills, ability to interpret and apply contract requirements related to training, competence in stakeholder communication (including formal reporting and presentations), and strategic influence and analysis capabilities. Candidates must be able and willing to work 8:00 a.m. to 5:00 p.m. Eastern Time on a consistent basis, regardless of geographic location or local time zone. ## Preferred Qualifications Strong communication skills with a focus on collaboration and stakeholder engagement are preferred. Experience working with TRICARE, Veterans Affairs, or government health care environments is a plus. Familiarity with Agile methodologies, strong organization and analytical skills, and a Master’s Degree in Business Administration, Learning, Education, Human Resources, or a related field are also preferred. Knowledge of federal healthcare regulations and contract compliance, as well as advanced proficiency with learning management systems and e. Learning authoring tools, are desired. ## Work at Home Requirements To ensure effective work from home, the self-provided internet service must meet the following criteria: at minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable, or DSL connection is suggested. Humana reserves the right to require associates to upgrade their internet service if necessary. Work must be performed from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information. While this is a remote position, occasional travel to Humana's offices for training or meetings may be required. ## Compensation and Benefits Pay range: $115,200 - $158,400 per year (base pay for full-time 40 hours per week). Actual pay may vary based on geographic location and individual job-related skills, knowledge, experience, education, certifications, etc. This job is eligible for a bonus incentive plan based on company and/or individual performance. Humana offers competitive benefits including medical, dental, and vision insurance, 401(k) retirement savings plan, time off (paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance, and many other opportunities. ## About Humana Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through Humana insurance services and Center. Well healthcare services, they serve millions of people with Medicare and Medicaid, families, individuals, military service personnel, and communities. Humana is an equal opportunity employer. --- _This job was found on [bandana.com](https://www.bandana.com/?utm_source=jd_attribution&utm_medium=repost)_