Associate Electronic Data Exchange Analyst - Remote

Symetra has an exciting opportunity to join our Workforce Benefits team as an Associate Electronic Data Exchange Analyst!

About the Role

As an Associate EDX Analyst, you will process ongoing feeds to find and correct data issues, including eligibility and contract rules. You will bring a basic understanding of analytical techniques and ability to escalate issues as needed after data interpretation. You’re driven to learn more about business analysis, processes and systems to help develop your skill set.

What you will do

• Manage conflicts, issues and changes in order to ensure that stakeholders and the end users remain in agreement on the data exchange.
• Utilize requirements and communicate them to stakeholders.
• Share knowledge gained by the analyst with team members and maintain for future use.
• Identify business needs, refine and clarify the definition of the needs and validate the solution meets the needs.
• Prioritize and progressively elaborate stakeholder and solution requirements in order to enable the end user to implement a solution that will meet the needs of the organization and stakeholders.
• Assess the proposed solution due to data limitations to determine which solution best fits the business need, identify gaps in the solution, and determine necessary workarounds or changes to the solution.
• Utilize process modeling tools and techniques in order to identify and break down phases of a process in order to create an understanding of the inputs, outputs, and operations that take place during each phase of feed onboarding and maintenance.

Why work at Symetra

"This is a best workplace that value the personal and professional growth of its employees." - Sara H., Sr. Analytics Engineer

“Come hungry. Stay hungry. Symetra is a place where curiosity, continuous learning, and personal growth are truly valued. Don’t be afraid to ask questions or challenge yourself—every step you take is worth it. You’ll grow into a stronger, more empowered employee at one of the most diverse and equitable companies in the country.” - Ashley C., Internal Wholesaler

What we offer you

We don’t take a “one-size-fits-all” approach when it comes to our employees. Our programs are designed to make your life better both at work and at home.

• Flexible full-time or hybrid telecommuting arrangements
• Plan for your future with our 401(k) plan and take advantage of immediate vesting and company matching up to 6%
• Paid time away including vacation and sick time, flex days and ten paid holidays
• Give back to your community and double your impact through our company matching
• Want more details? Check out ourSymetra Benefits Overview

Compensation

$22.38 - $37.32 hourly plus eligibility for Company Annual Bonus program

Who you are

• High school diploma required.
• Bachelor's Degree OR equivalent work experience required
• Experience with group insurance file feeds preferred
• Highly deadline driven and able to work in a fast-paced environment.
• Capacity to navigate multiple systems simultaneously for data research.
• Contributes to a collaborative working environment and builds trust with others.
• Ability to learn new software and systems
• Advanced Excel skills
• Strong data analysis skills
• Advanced problem solving and attention to detail
• Excellent verbal and written communication skills
• Results Driven

• Minimum Internet Speed:100 Mbps download and 20 Mbps upload, in alignment with the FCC's definition of "broadband."
• Internet Type:Fiber, Cable (e.g., Comcast, Spectrum), or DSL.
• Not Permissible:Satellite (e.g., Starlink), cellular broadband (hotspot or otherwise), any other wireless technology, or wired dial-up.

Identity Verification

• Disqualification from the recruitment process
• Withdrawal of a job offer
• Termination of employment and other criminal and/or civil remedies, if fraud is discovered

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