Associate Manager Healthcare (Remote)

Job DescriptionSutherland is looking for a talented Associate Manager to support one of our growing Healthcare programs! If you have the leadership skills along with healthcare domain experience we want to hear from you!As an Associate Manager you will get to :Supervise the daily operations of the Provider Data Management team including workload distribution performance management and staff developmentEnsure provider demographic credentialing and contract data is accurately entered and maintained in all systemsDrive the performance of the team by monitoring productivity quality and turnaround time standardsProvide coaching mentoring and performance feedback to team membersManage attrition shrinkage and other critical metrics of the team.Support projects involving system enhancements or process automationManage the end-to-end provider data entry process to ensure accurate and timely setup for claims payment member assignment and directory display.Investigate and resolve complex Provider Data Management issues.Combine people management and provider data management experience along with data analysis and customer service experience from a healthcare operations background to drive successQualifications :Our most successful candidates will have :2 years experience leading a team within the healthcare domain - experience with Provider Data Management.(Knowledge of claims processing & credentialing will be an advantage!).Must be Team Manager University CertifiedMust be in current role for a minimum of 6 monthsOpen availabilityAbility to work in MS Office and other program-specific platformsAbility to work in a fast-paced environmentThe ability to be pro-active in developing trust and professional rapport with employees and team members; work as a team-playerStrong analytical skills; be able to interpret data identify trends and make suggestions for improvementsStrong verbal and written communication skills; be able to communicate in a clear constructive and professional mannerAdditional Information :All your information will be kept confidential according to EEO guidelines.EEOC and Veteran DocumentationDuring employment employees are treated without regard to race color religion sex national origin age marital or veteran status medical condition or handicap or any other legally protected status.At times government agencies require periodic reports from employers on the sex ethnicity handicap veteran and other protected status of employees.The purpose of this Administrative EEO Record is for statistical analysis only and is used to comply with government record keeping reporting and other legal requirements.Periodic reports are made to the government on the following information.The completion of the Administrative EEO record is optional.If you choose to volunteer the requested information please note that allAdministrative EEO Records are kept in a Confidential File and are not part of your Application for Employment or Personnel file.Please note :YOUR COOPERATION IS VOLUNTARY.INCLUSION OR EXCLUSION OF ANY DATA WILL NOT AFFECT ANY EMPLOYMENT DECISION.Remote Work :YesEmployment Type :Full-timeKey SkillsRevenue Cycle Management,HIPAA,Healthcare Management,PMBOK,Microsoft Outlook,Project Leadership,Data Management,Project Management,Affiliate Marketing,Project Management Software,Supervising Experience,WorkdayExperience :yearsVacancy :1. Experience: 8 years required