Remote Position

Associate System Implementation Specialist

🌍 Remote · New Zealand 💼 Full-time

Job Description:

  • Support go-live activities for hospital monitoring systems installed and tested by a senior System Implementation Specialist (SIS).
  • Perform system installations, add-ons, and updates according to project plans, site surveys, and customer requirements.
  • Verify that systems meet Mindray performance and quality specifications through post-installation testing.
  • Respond on-site to complex issues beyond the scope of local service representatives, ensuring timely resolution.
  • Document all service and installation activities in compliance with Mindray administrative and quality policies, including MDR and field corrections.
  • Coordinate and execute system updates and configuration changes as needed.
  • Participate in continuous training to develop advanced technical, networking, and project management skills for career advancement to SIS. Requirements:
  • Formal technical training (via school, military, or equivalent experience).
  • Basic understanding of Wi-Fi and IT networking systems.
  • Familiarity with Microsoft Windows operating systems and Microsoft Office applications.
  • Strong troubleshooting and technical repair abilities for monitoring systems.
  • Excellent organization, communication, and problem-solving skills.
  • Customer-focused attitude with professionalism and teamwork orientation.
  • Valid driver’s license and clean driving record. Benefits:
  • 401(k) with company match
  • Tuition reimbursement
  • Paid time off
  • Disability coverage
  • FSA/HSA options Apply tot his job
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