Auto Claims Specialist
At Revecore, our work helps hospitals recover the revenue they've earned so they can continue serving patients and communities. Trusted by more than 1,300 hospitals across 48 states, we combine specialized expertise with proprietary technology to solve problems others can't. Just as importantly, we've built a workplace where people support one another, embrace innovation, and are trusted to do their best work.
Pay: $15/hr + Incentive Plan
As an Auto Claims Specialist at Revecore, you will make high-volume, outbound calls to investigate, bill, and maximize payments on medical claims to insurance companies, on behalf of our clients (hospitals and medical providers).
You will be busy investigating and researching details of an auto accident to determine who the payer will be. This will require a high volume of outbound calls to patients, insurance company representatives, and attorneys. Once confirmed, you will submit the bills and proper documentation to the insurance company, ensuring maximized payments to our clients (medical providers). If the bills aren't paid correctly, you will determine follow up steps and resubmit bills for additional payment. You will also contribute to your team with various denial reports, audits, and overall support.
Responsibilities
Have a working knowledge of Microsoft Office (Word, Excel, Outlook)
Possess technical proficiency to work on multiple computer screens and software applications simultaneously
Can maintain strong performance in a fast-paced, high outbound call center environment with productivity metrics
Remain organized while multi-tasking
Use critical thinking and problem-solving skills to find effective and efficient solutions
Communicate clearly, both verbally and in writing
Have experience with Coordination of Benefits and a general understanding of insurance billing (a plus, but not required)
How we'll set you up for success
Extensive multi-week training with ongoing support from teammates following training
Access to a robust knowledgebase for continued reference in your role
Visibility to your individual performance metrics enables you to set goals
Computers and necessary work equipment are provided
Involved management who leans in to support your productivity metrics
Work at Home Requirements
A private, distraction-free environment to work from in your home
On-Camera Presence: Being on camera is an essential part of our culture--it helps build trust, support collaboration, and strengthen team connections
A secure internet connection
Home internet with speeds >20 Mbps for downloads and >10 Mbps for uploads
Revecore will provide you with your equipment - your workspace area must accommodate all workstation equipment (laptop, monitor, keyboard, mouse, docking station, and headset)
Employment is contingent upon eligibility to work in the U.S., employment history verification, and a background check.
Must reside in the United States within one of the states listed below
Alabama, Arkansas, Delaware, Florida, Georgia, Illinois, Iowa, Indiana, Kansas, Kentucky, Louisiana, Massachusetts, Maine, Michigan, Minnesota, Missouri, Mississippi, North Carolina, Nebraska, New Hampshire, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Carolina, South Dakota (CST Time Zone), Tennessee, Texas (CST Time Zone), Vermont, Virginia, Wisconsin, and West Virginia
#LI-DNI
Revecore is an Affirmative Action/Equal Opportunity Employer committed to providing equal employment opportunities for all applicants and employees. We make employment decisions without regard to any characteristic protected by applicable law and encourage individuals of all backgrounds to apply.
Employment is contingent upon eligibility to work in the United States, verification of employment history, and successful completion of a background check.
Must reside in one of the listed US states, have a private home workspace, secure internet with >20 Mbps download and >10 Mbps upload, be on camera, and be eligible to work in the US.
Key Responsibilities
- making outbound calls
- investigating claims
- submitting bills
Skills & Tools
Microsoft Word, Microsoft Excel, Microsoft Outlook
Job Details
- Category: Customer Service
- Seniority: No Prior Experience Required
- Commitment: Full Time
- Workplace: Remote — United States or Alabama or Arkansas or Delaware or Florida or Georgia or Illinois or Iowa or Indiana or Kansas or Kentucky or Louisiana or Massachusetts or Maine or Michigan or Minnesota or Missouri or Mississippi or North Carolina or Nebraska or New Hampshire or Ohio or Oklahoma or Pennsylvania or Rhode Island or South Carolina or South Dakota or Tennessee or Texas or Vermont or Virginia or Wisconsin or West Virginia
- Salary: USD 31,200 – 31,200 / year
- Languages: English
About Revecore
A healthcare revenue recovery company helping hospitals recover earned revenue through specialized expertise and proprietary technology. — Industry: Healthcare