Bilingual Spanish Verification Documents Administrator (Remote - New York, NY)
Description & Requirements
Maximus is currently hiring for Bilingual Spanish Verification Documents Administrators to join our New York State of Health (NYSOH) team. This is a remote opportunity requiring residency within 100 miles of New York, NY. The Verifications Documents Administrator is responsible for reviewing documents associated with a Marketplace account and making the decision whether the document(s) validate the information attested to for the New York State of Health. Why Maximus?- 💰 Competitive Compensation - Annual bonuses based on performance included!- 🛡️ Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.- 🌟 Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.- 🏝️ Paid Time Off Package - Enjoy PTO, Holidays, and sick leave, along with Short and Long Term Disability coverage.- 🌱 Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).- 🏆 Recognition Platform - Acknowledge and appreciate outstanding employee contributions.- 📚 Tuition Reimbursement - Invest in your ongoing education and development.- 🎁 Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.- 🌟 Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.- 📚 Professional Development Opportunities- Participate in training programs, workshops, and conferences.Essential Duties and Responsibilities:
- Under close supervision, retrieve the imaged document and account from the system using information provided within the task.
- Follow the process document, conduct simple research of the information on the document(s) and compare that information against the application to determine if the document validates the application data.
- Under close supervision, generate notices to consumers who need to take follow up action.
- Under close supervision, determine if the document or account needs to be escalated to research or account review for further work.
- Under close supervision, determine if the document or account needs to be given to the client and then create a manual task.
- Attend meetings and trainings as requested and maintain up-to-date knowledge of all programs and systems.
- Perform other duties as may be assigned by management.
-Meets all performance requirements associated with Verification Documents processes.-Attends meetings and trainings as requested and maintains up-to-date knowledge of all programs and systems.-Accurately reports tasks completed and hours worked.-Maintains an understanding of the Enrollment and Eligibility processes and policies.-Maintains updated knowledge of project and corporate policies and procedures as referenced in the employee manual and other desk procedures for the position.-Maintains up-to-date knowledge of continually referenced policies and procedures associated with tasks completed within the role.-Responsible for adhering to established safety standards.-Must be able to remain in a stationary position for an extended period of time.-Work is constantly performed in an office environment.Minimum Requirements
- High school diploma or GED required and 0-2 years of relevant professional experience required, or equivalent combination of education and experience.
- Must be fluent in English and specified secondary language.
- Must be able to speak, read and translate in Spanish and English fluently. - Residency within 100 miles of New York, NY.-Ability to type and process material in an expeditious manner.-Ability to perform comfortably in a fast-paced, deadline-oriented work environment.-Ability to successfully execute many complex tasks simultaneously.-Ability to work as a team member, as well as independently.-Ability to follow instructions and perform repetitive tasks.-Ability to learn new software programs.-Ability to regularly attend work at various shift times as assigned. Home Office Requirements - Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net).- Connectivity to the internet via Category 5 or 6 ethernet patch cable to the home router.- Must currently and permanently reside in the Continental US. AccommodationsMaximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process—including accessing job postings, completing assessments, or participating in interviews,—please contact People Operations at [email protected].High school diploma or GED required; 0-2 years relevant experience; fluent in English and Spanish; residency within 100 miles of New York, NY; ability to type and process material; internet speed 20mbps+; must reside in Continental US.
Key Responsibilities
- reviewing documents
- validating information
- generating notices
Job Details
- Category: Administrative & Clerical Support
- Seniority: No Prior Experience Required
- Commitment: Full Time
- Workplace: Remote — New York City or New York
- Languages: English, Spanish
Benefits
- 401k matching
- Generous paid time off
- Tuition reimbursement
- Retirement plan
About Maximus
A government services company providing program administration and support. — Industry: Government Agencies and Departments