Billing Representative II

This is a Fully Remote Job About Our Client: The organization operates within the healthcare billing industry, focusing on managing complex billing issues to support revenue collection. It serves patients and clients in a compliance-driven environment, ensuring adherence to standards such as HIPAA. The program offers extensive employee benefits aimed at promoting physical, financial, and developmental health. About the Opportunity: The BILLING REPRESENTATIVE II plays a critical role in managing third-party accounts receivable by analyzing denied and unresponded claims. This position is responsible for resolving billing issues with insurance carriers and patients, ensuring compliance, and meeting productivity and quality standards. The role directly contributes to the financial health of the organization by facilitating accurate and timely revenue collection. Responsibilities: Manage third-party accounts receivable by analyzing denied and unresponded claims Make outbound calls to insurance carriers to resolve issues Understand and work with explanation of benefits Maintain compliance with HIPAA standards Meet daily production and quality standards Process insurance and patient refunds and adjustments Respond to email inquiries regarding accounts receivable issues promptly Perform additional duties as assigned Requirements: High school diploma or GED Minimum 18 years of age Proficiency in creating and modifying Microsoft Excel spreadsheets Preferred: 1-2 years medical billing experience Familiarity with explanation of benefits and appeals Dedicated, private workspace for telecommuting Ability to navigate the internet for research Strong problem-solving, organizational, and interpersonal skills Effective verbal and written communication skills Pay Range and Compensation Package: Pay range starts at $17.20 per hour Salary offers consider skills, training, experience, education, certifications, market, and organizational factors Eligibility for annual performance bonuses Benefits & Perks: Medical, supplemental health, dental, and vision insurance starting day one for full-time employees working 30+ hours Wellness programs including no-cost health assessments and mental health support Paid vacation, health/flex time, six holidays plus one personal day Financial coaching and services 401(k) plan with company match up to 5% after 12 months Employee stock purchase plan Life and disability insurance with buy-up options Flexible spending accounts Matching gifts program Education assistance and career advancement opportunities Equal Opportunity Statement: Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin. Note: TalentHop is a recruitment partner of this role. Please note that all employment decisions, including candidate assessment, interviews, hiring, compensation, and employment terms, are made exclusively by the hiring employer.