Remote Position

Branch Processor

🌍 Remote · United States 💼 Full-time

Be part of a team that's committed to making a difference. We believe in our work and our customers.

Position Location

Remote Type

Remote

Office Location (if not fully remote):

n/a

Job Description

Essential Job Functions:
  • Processing:
    • Complies financial and other needed data to complete loan file.
    • Analyze loan applications, assess creditworthiness, review AUS/Guidelines, and examine title commitments and fees.
    • Request the supporting documentation, such as appraisals, verification of employment, or the verification of deposits from the appropriate parties.
    • Evaluate loan applications for reasonableness and, if needed, escalate files for further evaluation.
    • Review files for completeness before submission to Underwriting.
    • Obtains documentation needed to clear conditions if required.
    • Submit the approved files to Closing.
    • Prioritizes workflow so loans close on time.
    • Prepare and send the approval and denial letters. Direct the client to the Loan Officer or other Licensed employee to clarify and or answer any questions.
    • Records data on the status of loans, including the number of new applications and loans approved, canceled, or denied.
  • Communication:
    • Provide excellent customer service to borrowers, loan officers, vendors, and other interested parties.
    • Communicate with the Loan Officer and borrower to obtain any missing documentation required for the loan process. Additionally, communicate with the title company, appraiser, and other relevant vendors to ensure timely completion of their respective tasks.
  • Special Projects as needed.
Non-Essential Job Functions: Participates in proactive team efforts to achieve departmental and company goals. Contributes to a positive work environment by demonstrating cultural expectations and influencing others to reward performance and value "can do" people, accountability, diversity and inclusion, flexibility, continuous improvement, collaboration, creativity and fun.
  • Adopts Fairway values in personal work behaviors, decision making, contributions and interpersonal interactions.
  • Performs other duties as assigned.
Required Experience:
  • 1+ years of related experience.
  • Demonstrated experience working in a fast paced and changing environment.
  • Demonstrated experience analyzing and interpreting data.
  • Demonstrated experience effectively managing relationships with internal and external partners.
  • Demonstrated experience researching information, problem solving and making solid business decisions.
  • Demonstrated experience producing accurate and detailed work on multiple projects under time pressure.
  • 1+ years experience in the mortgage industry.
  • Demonstrated experience using Encompass360.
  • Demonstrated experience working with potential clients/borrowers in a sales environment.
  • Demonstrated experience in a customer oriented position.
Required Knowledge and Skills:
  • Solid knowledge and understanding of current business acumen.
  • Solid knowledge and understanding of mortgage lending processes, procedures and regulations.
  • Solid knowledge and understanding of Encompass.
  • Solid knowledge and understanding of a variety of loan programs including Conventional, FHA, USDA, VA and secondary marketing guidelines to manage complex loan level issues.
  • Solid knowledge and understanding of mortgage-related terms, such as escrow, taxes, closing documents and insurance.
  • Solid knowledge and understanding of processing and closing functions and a general understanding of the entire real estate lending process.
  • Solid knowledge and understanding of desktop underwriting programs.
Minimum Education Preferred:
  • High School or GED
Physical Environment:
  • This position is primarily an in office position. Normal office environment.
Travel: Local travel may be required for company or career-related meetings, programs and/or events.

Fairway Home Mortgage, founded in 1996, is a nationwide leader in the mortgage industry. Customer service is at the heart of everything we do. We deliver personalized loan solutions with some of the fastest turn times in the industry. Our mission is to act as trusted advisors, guiding clients through every step of the mortgage process to exceed expectations and ensure satisfaction.

Our culture promotes innovation, growth, and collaboration, offering exciting career paths and professional development. Whether you're starting out or advancing your career, Fairway is a place where your skills and ambitions can thrive.

Current Employees: Head to the Fairway Careers Hub in Workday for internal job openings.

We post some job openings internally for our employees and others externally for the general public. If you cannot find the perfect role right now, do not hesitate to contact the Careers Team at [email protected]. We can answer any questions and keep you updated on future opportunities.

View our E-Verify and Right to Work notices HERE.

Important Notice to Job Seekers! We’ve been made aware of fraudulent messages falsely claiming to be from Fairway recruiters, including links to assessments. These are not legitimate and are not affiliated with Fairway Independent Mortgage Corporation. We’re working with our Information Security team to address this issue. Thank you for your vigilance and continued interest in joining Fairway! All official communication will come from verified Fairway email addresses or our official LinkedIn page. If you receive a suspicious message, please do not click any links and notify us.

1+ years mortgage industry experience, Encompass360 proficiency, knowledge of loan programs and regulations, ability to analyze data and manage relationships, high school diploma or GED preferred.

Key Responsibilities

  • processing loan files
  • analyzing loan applications
  • communicating with clients

Skills & Tools

Encompass360, Encompass

Job Details

  • Category: Finance and Accounting
  • Seniority: Entry Level
  • Commitment: Full Time
  • Workplace: Remote — Michigan, United States
  • Languages: English

About Fairway Independent Mortgage Corporation

A nationwide mortgage lender providing personalized loan solutions and exceptional customer service. — Industry: Finance

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