Business Analyst
About The Company Sentara Health is a prominent healthcare organization dedicated to providing exceptional patient-centered care across a diverse range of medical services. With a commitment to innovation, quality, and community engagement, Sentara has established itself as a leader in the healthcare industry. The organization values diversity, inclusion, and continuous improvement, fostering an environment where employees can thrive and contribute meaningfully to the well-being of the communities they serve. Sentara's comprehensive approach combines advanced medical technology, compassionate care, and a focus on health education, making it a trusted partner in health for thousands of individuals and families. About The Role Sentara Health is seeking a highly skilled Senior Business Systems Analyst to join our dynamic team. This fully remote position offers an exciting opportunity for professionals with a strong background in healthcare systems and technology. The Senior Business Systems Analyst will play a vital role in supporting, enhancing, and implementing software applications used within the organization. The role involves overseeing medium-scale projects or components of larger initiatives, developing detailed project plans, and coordinating resources efficiently. The ideal candidate will work closely with stakeholders, IT teams, and vendors to ensure that technology solutions align with operational needs. Responsibilities include analyzing business processes, designing system enhancements, developing test cases, and collaborating with developers to deliver effective solutions. This position requires a proactive approach to identifying opportunities for technological improvements that can streamline workflows and improve service delivery. The role also involves long-term system analysis, hardware planning, and providing strategic recommendations to meet evolving business objectives.
Qualifications
Bachelor's degree in Computer Science, Business, Information Systems, Healthcare Administration, Finance, Engineering, or a related field is preferred. Candidates without a degree but with six or more years of relevant experience will also be considered. Minimum of four years of relevant experience in business analysis or information systems. Advanced SQL skills are required, with experience in data querying, reporting, and database management. Experience working with EDI-834 files is essential, demonstrating familiarity with electronic data interchange standards. Knowledge of healthcare systems such as QNXT and Facets is a plus, along with experience in member enrollment processes. Familiarity with Clarity, ID card configurations, and member eligibility workflows is advantageous. Experience with Medicaid, commercial health plans, and marketplace coverage is beneficial. Proficiency in SQL, HTML, and CSS is preferred, along with strong analytical, communication, and problem-solving skills.
Responsibilities
Support and optimize existing healthcare software applications, ensuring they meet organizational needs and compliance standards. Lead and coordinate medium-scale projects or specific components of larger projects, including planning, resource allocation, and timeline management. Engage with stakeholders, end-users, and vendors to gather requirements, analyze workflows, and identify opportunities for system improvements. Design, develop, and implement application enhancements that improve operational efficiency and user experience. Create detailed test cases, execute testing procedures, and document results for review and approval by business and technical managers. Collaborate with development teams to provide estimates on fixes and new features, ensuring timely delivery within budget constraints. Conduct long-term analysis of systems and hardware to maintain and upgrade production environments. Develop comprehensive documentation, including requirement specifications, process flows, and user manuals. Assist in troubleshooting complex system issues, providing technical support, and implementing solutions. Stay updated on industry best practices, emerging technologies, and healthcare regulations to recommend innovative solutions.
Benefits
Sentara Health offers a comprehensive benefits package designed to support the health and well-being of our employees and their families. Benefits include medical, dental, and vision insurance plans; life and disability insurance; and access to wellness programs. We provide paid time off, sick leave, and paid parental and family caregiver leave to promote work-life balance. Our employees can take advantage of emergency backup care, tuition assistance up to $5,250 per year, and student debt repayment programs up to $10,000. Additional perks include pet insurance, legal resources, and opportunities for professional development. Sentara also offers a 401(k)/403(b) retirement plan with employer matching contributions, ensuring financial security for the future. Our commitment to employee growth and satisfaction is reflected in our supportive work environment and ongoing educational opportunities. Equal Opportunity Sentara Health is an equal opportunity employer committed to fostering an inclusive and diverse workforce. We value the unique perspectives and experiences of our employees and are dedicated to providing a workplace free from discrimination and harassment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status. We believe that diversity and inclusion are essential to our mission of improving health every day, and we strive to create a culture where everyone can succeed and contribute meaningfully to our community.