Business Analyst, IT - 100% Remote
About the Role
Advocate Health is seeking a professional to support its Technology Business Management (TBM) capabilities, including Apptio Cost Transparency, Planning, TBM Studio, and related solutions. This role focuses on platform configuration, maintenance, enhancements, issue resolution, data management, and quality controls. You will also support benchmarking and survey management by collecting, validating, and analyzing data for leadership reporting and decision-making. Working with IT consultants, business units, and stakeholders, you will translate business needs into functional requirements, document complex processes, and help identify technology solutions that support organizational goals.
About the Company
Advocate Health is the third-largest nonprofit, integrated health system in the United States, formed through the combination of Advocate Aurora Health and Atrium Health. It provides care under the names Advocate Health Care in Illinois, Atrium Health in the Carolinas, Georgia, and Alabama, and Aurora Health Care in Wisconsin. Headquartered in Charlotte, North Carolina, Advocate Health serves nearly 6 million patients and employs approximately 155,000 teammates across 69 hospitals and more than 1,000 care locations. The organization is recognized for clinical innovation, health outcomes, consumer experience, and value-based care.
Key Responsibilities
Support Apptio Cost Transparency, Planning, TBM Studio, and related TBM capabilities through configuration, maintenance, enhancements, issue resolution, data management, and quality controls. Support benchmarking and survey management activities, including data collection, validation, analysis, and timely submission. Work with IT consultants and business units to develop and understand business cases and requirements for technology-related business problems. Conduct interviews with business stakeholders, subject-matter experts, and technical resources to define functional requirements. Create clear business process maps for complex systems and workflows, showing interdependencies between entities. Apply IT and business knowledge to develop requirements that address business problems. Assist with business relationship management, business strategy and planning, and portfolio or demand management as needed. Maintain productive relationships with IT and business peers, management, and external partners. Assess Apptio enhancements, AI insights, automation, and platform features for potential TBM process improvements. Interpret, compare, and summarize external industry benchmarks and organizational survey results to support reporting, insights, and reputation-related metrics. Prepare presentations and documentation to communicate requirements and transfer knowledge to project teams. Share knowledge, document processes, support platform enablement, and help teams apply TBM and Apptio best practices. Mentor junior team members and delegate tasks effectively. Manage multiple tasks and deadlines while staying current with relevant technologies and business processes. Analyze and resolve moderately complex problems, escalating highly complex or ambiguous issues when appropriate.
Required Qualifications
Bachelor’s degree in Information Technology or a related field. Typically 3 years of experience in information systems, including business applications analysis. Hands-on experience configuring and developing models in Apptio Technology Business Management (TBM) Studio. Working knowledge of TBM principles and the ability to support Apptio configuration and solution design activities. Demonstrated TBM and Apptio experience, including configuration, cost transparency, planning, reporting, and related financial management activities. Knowledge, Skills & Abilities Strong written and verbal communication skills, with the ability to work effectively across all organizational levels. Ability to understand business direction and goals and identify their implications for supporting IT systems. Attention to detail when developing functional requirements, risk assessments, cost estimates, project plans, and tracking approved project delivery. Ability to assess and solve complex or ambiguous problems using sound judgment and creativity. Strong collaboration and teamwork skills, including the ability to share knowledge and support consistent platform practices. Ability to manage multiple responsibilities and deadlines effectively. Licensure and Certification No licensure, registration, or certification is required. Salary & Benefits Pay Range: $35.50–$53.25 per hour. Base compensation within the listed range depends on qualifications, skills, relevant experience, and training. Premium pay may be available for shifts, on-call work, and other applicable duties. Incentive pay is available for select positions. Annual increases may be awarded based on performance. Advocate Health offers a comprehensive benefits package that may include: Paid time off programs. Medical, dental, vision, life, and short- and long-term disability benefits. Flexible Spending Accounts for eligible healthcare and dependent care expenses. Adoption assistance and paid parental leave. Defined contribution retirement plans with employer match and other financial wellness programs. Educational assistance. Eligibility for benefits and programs may depend on employment status and FTE. Work Arrangement and Schedule Employment Type: Full-time. Work Arrangement: Fully remote. Schedule: Monday through Friday. Hours: 40 hours per week. Preferred remote locations: Illinois, Wisconsin, North Carolina, and Georgia. Fully remote work is permitted only from the following states: Alabama, Alaska, Arkansas, Arizona, Delaware, Florida, Georgia, Iowa, Idaho, Indiana, Illinois (Wisconsin/Illinois Division only), Louisiana, Kansas, Kentucky, Maine, Michigan, Missouri, Mississippi, Montana, North Carolina, North Dakota, Nebraska, New Hampshire, New Mexico, Nevada, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Wisconsin, West Virginia, and Wyoming. Remote work is not permitted, even for short periods or while on vacation, from California, Washington, D.C., Colorado, Connecticut, Hawaii, Massachusetts, Maryland, Minnesota, New Jersey, New York, Oregon, Rhode Island, Vermont, or Washington State. Working internationally is also not permitted. Relocation assistance is not available. Visa sponsorship or visa transfer is not available for this position, now or in the future. Physical Requirements and Working Conditions The position may require travel and may involve exposure to road and weather hazards. Work is performed in a normal office environment. The employee must be able to operate all equipment necessary to perform the job. Additional related duties may be assigned as needed. This description outlines the general nature and level of work expected and is not intended to include every possible responsibility.