Business Analyst, IT - USA | Remote

About the Role

Advocate Health is seeking a Business Analyst to support Enterprise Corporate Strategy and Planning, with a focus on Technology Business Management (TBM), Apptio platform capabilities, and benchmarking activities. This role involves configuring, maintaining, and enhancing Apptio solutions, managing data quality, resolving issues, and supporting cost transparency, planning, and reporting. The Business Analyst will work with IT consultants, business units, stakeholders, and technical teams to understand business needs, develop functional requirements, map complex processes, and support technology-related business decisions. The position is fully remote, Monday through Friday, with a 40-hour workweek.

Key Responsibilities

Support Apptio Cost Transparency, Planning, TBM Studio, and related TBM capabilities through configuration, maintenance, enhancements, issue resolution, data management, and quality controls. Support benchmarking and survey management, including collecting, validating, analyzing, and submitting data on time to inform leadership reporting and decision-making. Work with IT consultancy teams and business units to develop and understand business cases and requirements for technology-related business problems. Conduct detailed interviews with business stakeholders, subject-matter experts, and technical resources to define and develop functional requirements. Create easy-to-understand business process maps of complex systems and workflows, showing interdependencies between entities. Apply IT and business knowledge to formulate requirements that address business problems. Provide support for business relationship management, business strategy and planning, and portfolio and demand management as needed. Maintain productive relationships with IT and business peers, management, and external partners.

Required Qualifications

Bachelor's degree in Information Technology or a related field. Typically 3 years of experience in information systems, including business applications analysis. Hands-on experience configuring and developing models in Apptio Technology Business Management (TBM) Studio. Working knowledge of TBM principles and the ability to support Apptio configuration and solution design activities. Demonstrated TBM and Apptio experience, including configuration, cost transparency, planning, reporting, and related financial management activities. Strong written and verbal communication skills, with the ability to work effectively across the organization, from individual contributors to senior management. Ability to understand business direction and goals and assess their implications for the IT systems needed to support them. Attention to detail when developing functional requirements, risk assessments, cost estimates, plans, and tracking approved project delivery. Ability to prepare effective presentations and documentation and transfer knowledge to project teams. Ability to share knowledge, document processes, support platform enablement, and help others apply TBM and Apptio best practices consistently. Ability to mentor junior team members and delegate tasks effectively. Ability to manage multiple tasks and deadlines while staying current with technology and business processes. Strong judgment and creativity when analyzing and solving unusual, complex, or ambiguous problems. Ability to analyze and resolve moderately complex problems and escalate highly complex or ambiguous issues when appropriate. Preferred Qualifications and Skills Ability to assess Apptio enhancements, AI insights, automation, and platform features for opportunities to improve TBM processes. Ability to interpret, compare, and summarize benchmarking and survey results, including external industry benchmarks and organizational survey submissions, to support insights, reporting, and reputation-related metrics. Position Details Department: Enterprise Corporate – Strategy and Planning. Employment Status: Full-time. Hours: 40 hours per week. Schedule: Monday through Friday. Work Arrangement: Fully remote. Licensure, Registration, or Certification: None required. Pay Range: $35.50–$53.25. Remote Work and Location Requirements Preferred remote locations include Illinois, Wisconsin, North Carolina, and Georgia. Fully remote work is permitted from the following states: Alabama, Alaska, Arkansas, Arizona, Delaware, Florida, Georgia, Iowa, Idaho, Indiana, Illinois (only the Wisconsin/Illinois Division), Louisiana, Kansas, Kentucky, Maine, Michigan, Missouri, Mississippi, Montana, North Carolina, North Dakota, Nebraska, New Hampshire, New Mexico, Nevada, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Wisconsin, West Virginia, and Wyoming. Due to complex requirements, remote work is not permitted for short or long periods in California, Washington, DC, Colorado, Connecticut, Hawaii, Massachusetts, Maryland, Minnesota, New Jersey, New York, Oregon, Rhode Island, Vermont, or Washington. Working internationally, including while on vacation, is also not permitted. Relocation assistance is not available. Visa sponsorship or visa transfer is not available for this position, either now or in the future. Physical Requirements and Working Conditions The position may require travel, with possible exposure to road and weather hazards. Work is generally performed in a normal office environment. The employee must be able to operate all equipment necessary to perform the job.

Compensation and Benefits

Base compensation within the listed pay range is determined by factors such as qualifications, skills, relevant experience, and training. Premium pay may be available for select circumstances, including shift and on-call work. Incentive pay is available for select positions. Annual increases may be available based on performance. Paid time off programs. Medical, dental, vision, life, and short- and long-term disability benefits. Flexible Spending Accounts for eligible healthcare and dependent care expenses. Adoption assistance and paid parental leave. Defined contribution retirement plans with employer match and other financial wellness programs. Educational Assistance Program. Career development and well-being programs. Eligibility for benefits and programs may depend on full-time equivalent status and employment classification, including full-time, part-time, per diem, or temporary status. Candidates can confirm eligibility details with a recruiter during the interview process. About Advocate Health Advocate Health is a nonprofit, integrated health system formed through the combination of Advocate Aurora Health and Atrium Health. It provides care through Advocate Health Care in Illinois, Atrium Health in the Carolinas, Georgia, and Alabama, and Aurora Health Care in Wisconsin. Headquartered in Charlotte, North Carolina, Advocate Health serves nearly 6 million patients and employs approximately 155,000 teammates across 69 hospitals and more than 1,000 care locations. The organization is nationally recognized for clinical innovation, health outcomes, consumer experience, and value-based care. Its areas of expertise include cardiology, neurosciences, oncology, pediatrics, rehabilitation, organ transplants, burn treatments, and specialized musculoskeletal care. Advocate Health also supports hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as its academic core. The organization provides more than $6 billion in annual community benefits and operates one of the nation's largest graduate medical education programs. Additional Information This job description outlines the general nature and level of work expected. It is not an exhaustive list of duties or responsibilities, and the employee may be required to perform other related duties.