Business Analyst - WFH
About the Company
Gainwell Technologies works to improve healthcare delivery through technology, collaboration, and business solutions. The company emphasizes professional development, work flexibility, learning, and inclusion, with a focus on helping make healthcare work better for everyone.
About the Role
Gainwell Technologies is seeking a Business Analyst – RVS to support requirements management for implementation and solution delivery projects. The role involves gathering, analyzing, documenting, organizing, and maintaining business and technical requirements throughout the project life cycle. You will work with project leads, stakeholders, and cross-functional teams to ensure requirements are clear, traceable, and aligned with business needs and project objectives. This position offers the opportunity to contribute to requirements reviews, acceptance criteria development, change management, and project documentation. You will collaborate with senior business analysts, product owners, project managers, developers, testers, and client stakeholders to clarify requirements, track decisions, and identify potential gaps. The role also supports ongoing development of business analysis skills and knowledge of solution delivery processes.
Key Responsibilities
Support requirements management activities by organizing, documenting, updating, and maintaining requirements throughout the project life cycle. Gather and analyze business needs, process details, policy considerations, and stakeholder expectations to support clear requirements definition. Document business, functional, non-functional, technical, interface, reporting, and compliance requirements using approved project templates, tools, and standards. Help develop clear, measurable, and testable acceptance criteria for design, development, testing, and stakeholder review. Maintain requirements traceability from source information through design, configuration, development, testing, and implementation. Review requirements and supporting documentation for completeness, consistency, clarity, and alignment with business objectives and project scope. Prepare materials for requirements reviews, design discussions, demonstrations, and stakeholder walkthroughs, capturing feedback and tracking follow-up actions. Collaborate with senior business analysts, product owners, project managers, developers, testers, and client stakeholders to clarify questions, document decisions, and resolve open items. Support requirements change management by documenting requested changes, impacts, dependencies, assumptions, and approval status. Maintain requirements status, action items, decisions, risks, issues, and supporting evidence in an organized, audit-ready format. Help align requirements with process flows, design documentation, test scenarios, training materials, and operational readiness activities. Identify gaps, conflicts, ambiguities, and potential downstream impacts, escalating concerns to senior team members or project leadership. Maintain documentation quality through consistent naming conventions, version control practices, formatting standards, and repository organization. Develop business analysis skills through participation in requirements activities, stakeholder meetings, solution reviews, and team knowledge-sharing sessions.
Required Qualifications
Bachelor’s degree in business administration, information systems, healthcare administration, or a related field, or an equivalent combination of education and experience. At least four years of experience in business analysis, requirements management, project delivery, operations, healthcare, Medicaid, or a related area. Foundational understanding of business analysis practices, requirements documentation, stakeholder communication, process analysis, and solution delivery life cycles. Ability to write clear, organized, and concise requirements, meeting notes, action items, decisions, and supporting documentation. Familiarity with requirements traceability, acceptance criteria, change control, issue tracking, testing concepts, and project documentation standards. Preferred Qualifications / Requirements Experience with healthcare, Medicaid, CMS, MITA, provider enrollment, claims, pharmacy, managed care, or related business processes. Location and Work Arrangement Work arrangement: Fully remote, with eligibility from most U.S. locations. Position: Business Analyst – RVS. Employment details: This posting is intended for pipelining, and the developing position's job description may change. Interview and orientation requirements: Video cameras must be used during all interviews and throughout the initial week of orientation. Salary & Benefits The annual pay range is $55,600–$79,400. Actual base pay may vary based on geographic region, internal equity, job-related knowledge, skills, experience, and other relevant factors. Eligible salaried, full-time employees receive a flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. Gainwell also offers leadership and technical development academies to support ongoing professional growth. Equal Opportunity / EEO Gainwell Technologies is an Equal Opportunity Employer. All qualified applicants receive consideration for employment without regard to race, religion, color, national origin, gender, including pregnancy, childbirth, or related medical conditions, age, sexual orientation, protected veteran status, disability, or other legally protected characteristics. Gainwell Technologies defines wages and wage rates broadly to include salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, travel expense reimbursements, and benefits.