Business Analyst - WFH
About the Company
Gainwell Technologies helps improve healthcare delivery through technology and business solutions. The company values collaboration, innovation, flexibility, learning, and career development, providing employees with opportunities to strengthen their skills and contribute to better healthcare outcomes.
About the Role
Gainwell Technologies is seeking a Business Analyst – Requirements Management to support implementation and solution delivery projects. The role focuses on gathering, analyzing, documenting, organizing, and maintaining business, functional, technical, interface, and compliance-related requirements throughout the project lifecycle. You will collaborate with project leads, stakeholders, business analysts, developers, testers, and other cross-functional teams to ensure requirements are clear, traceable, and aligned with business needs. The position also involves supporting requirements reviews, managing documentation, tracking decisions, and identifying gaps while continuing to develop business analysis skills and solution knowledge.
Key Responsibilities
Support requirements management activities by organizing, documenting, updating, and maintaining requirements throughout the project lifecycle. Gather and analyze business needs, process details, policy considerations, and stakeholder expectations to support clear requirement definitions. Document business, functional, non-functional, technical, interface, reporting, and compliance requirements using approved project templates, tools, and standards. Help define clear, measurable, and testable acceptance criteria for design, development, testing, and stakeholder review. Maintain requirements traceability from source information through design, configuration, development, testing, and implementation artifacts. Review requirements and supporting documentation for completeness, consistency, clarity, and alignment with business objectives and project scope. Support requirements review sessions, design discussions, demonstrations, and stakeholder walkthroughs by preparing materials, capturing feedback, and tracking follow-up items. Collaborate with senior business analysts, product owners, project managers, developers, testers, and client stakeholders to clarify questions, document decisions, and resolve open items. Assist with requirements change management by documenting requested changes, impacts, dependencies, assumptions, and approval status. Maintain organized and audit-ready records of requirements status, action items, decisions, risks, issues, and supporting evidence. Help align requirements with process flows, design documentation, test scenarios, training materials, and operational readiness activities. Identify potential gaps, conflicts, ambiguities, and downstream impacts, escalating them to senior team members or project leadership. Maintain documentation quality by following naming conventions, version control practices, formatting standards, and repository organization guidelines. Develop business analysis skills through participation in requirements activities, stakeholder meetings, solution reviews, and team knowledge-sharing sessions.
Required Qualifications
Bachelor’s degree in Business Administration, Information Systems, Healthcare Administration, or a related field, or an equivalent combination of education and experience. At least 4 years of experience in business analysis, requirements management, project delivery, operations, healthcare, Medicaid, or a related area. Foundational understanding of business analysis practices, requirements documentation, stakeholder communication, process analysis, and solution delivery lifecycles. Ability to write clear, organized, and concise requirements, meeting notes, action items, decisions, and supporting documentation. Familiarity with requirements traceability, acceptance criteria, change control, issue tracking, testing concepts, and project documentation standards.
Preferred Qualifications
Experience with healthcare, Medicaid, CMS, MITA, provider enrollment, claims, pharmacy, managed care, or related business processes. Salary and Benefits Annual salary range of $55,600–$79,400, with the final offer depending on geographic location, internal equity, job-related knowledge, skills, experience, and other relevant factors. Flexible vacation policy for eligible salaried, full-time employees. 401(k) plan with employer matching. Comprehensive health benefits. Educational assistance. Leadership and technical development academies. Opportunities for professional learning, skill development, and career growth. Location and Work Arrangement The position offers a fully remote opportunity from most locations in the United States. Video cameras must be used during all interviews and throughout the initial week of orientation. This posting is intended for pipelining, and the position is still under development. The job description and responsibilities may change as business needs evolve. Equal Employment Opportunity Gainwell Technologies is an equal opportunity employer. All qualified applicants receive consideration without discrimination based on race, religion, color, national origin, gender, including pregnancy, childbirth, or related medical conditions, age, sexual orientation, protected veteran status, disability, or other legally protected characteristics. The company recognizes wages and wage rates as including salary, overtime pay, bonuses, stock, stock options, profit sharing, insurance, paid leave, allowances, travel reimbursements, and other applicable benefits.