Business Development Representative
About Oliver Oliver Fire Protection & Security is a privately held, full-service life safety provider serving the Northeast Corridor. Founded in 1957, Oliver has distinguished itself as one of the most respected life safety providers in its territory by placing a high emphasis on delivering quality solutions while exceeding customer expectations. We help protect lives and property through industry-leading fire protection, life safety, and security solutions, and we're committed to safety, customer service, teamwork, and creating long-term career opportunities for our employees. Position Summary We're seeking a self-motivated and results-driven Business Development Representative to join our Philadelphia territory team. In this role, you'll proactively create new opportunities to build relationships throughout the Philadelphia area. As a remote employee, you will travel within your designated territory to meet with potential and existing customers to understand their needs, build rapport, and explore how our fire protection solutions can address their life safety requirements. You will leverage your prospecting and lead generating experience to create a sales pipeline and close fire alarm and sprinkler inspections sales with the resources and support of a high growth, firmly established industry leader. Primarily road-based/remote, with travel throughout the designated Philadelphia territory; headquarters in King of Prussia, PA. What You'll Be Doing Proactively identify, pursue, and maintain a constant pipeline of potential customers via prospecting, networking, social media use, and referral activities within a regional market Take the lead in negotiating and closing deals by uncovering and addressing objections and concerns from the customer Develop new regional accounts Provide strategic insight and guidance to help reach our sales goals, create stronger brands, and foster customer retention Analyze competitor’s capabilities and approaches to diminish their impact Working knowledge of Customer Experience best practices Understand and prioritize work to ensure we exceed expectations of customer satisfaction Function effectively in a high paced environment Establish broad and deep relationships with strategic customer roles with decision making authority or influence in the organization Develop growth plan for all existing customers which includes identifying and securing growth opportunities Proactively identify value-creation opportunities for customers Accurately track growth opportunities through a Customer Relationship Management (CRM) tool Take the lead in communicating direction and progress / status of deals to senior leadership