Business Development Representative
About The Role The Business Development Representative role builds the top of the revenue funnel for a cloud infrastructure and observability platform. The role identifies engineering, DevOps, and IT leaders who need better visibility into application performance, logs, metrics, and distributed systems, then starts relevant conversations through targeted outbound and inbound follow-up. The BDR works closely with account executives and marketing to convert qualified interest into sales meetings and pipeline. Success requires consistent prospecting, clear technical curiosity, accurate CRM execution, and the resilience to operate against activity and meeting targets in a high-volume SaaS environment.
Key Responsibilities
Research target accounts, technical environments, and buying committees using LinkedIn Sales Navigator, Crunchbase, and account intelligence tools Execute personalized outreach across phone, email, and LinkedIn using sales-engagement platforms such as Outreach, Salesloft, or equivalent Qualify inbound and outbound prospects based on business pain, technical requirements, company fit, and buying timeline Book qualified discovery meetings for account executives and consistently achieve weekly activity, meeting, and pipeline targets Maintain accurate Salesforce records including contact data, call notes, qualification details, dispositions, and next steps Collaborate with account executives and marketing to test messaging around observability, cloud operations, Kubernetes, APIs, and developer tooling Review outreach and meeting-conversion metrics to improve targeting, talk tracks, objection handling, and follow-up sequences What We Are Looking For 0-2 years of experience in sales development, business development, customer-facing work, recruiting, or another high-communication role Strong written and verbal communication skills, with the ability to explain technical concepts clearly to engineering and IT audiences Comfort with high-volume outbound calling, email prospecting, social selling, and structured follow-up Basic understanding of cloud computing, SaaS, APIs, DevOps, Kubernetes, application monitoring, or related technical domains Familiarity with Salesforce or another CRM and sales-engagement tools such as Outreach, Salesloft, Apollo, or HubSpot Highly coachable, organized, resilient, and motivated by measurable goals in a fast-paced environment Bachelor’s degree or equivalent experience preferred; Bonus: prior BDR/SDR experience, experience selling to technical buyers, familiarity with observability or cybersecurity software, and demonstrated success against sales or activity targets