Business Intelligence Analyst

About The Company Turnitin is a recognized innovator in global education with over 25 years of experience partnering with educators and institutions worldwide. Serving more than 16,000 academic institutions, publishers, and corporations across 185 countries, Turnitin offers a suite of learning integrity solutions including Feedback Studio, Clarity, Originality, Gradescope, ExamSoft, Similarity, and iThenticate. The company is dedicated to protecting the value of authentic education by fostering critical thinking in an ever-evolving educational landscape. Turnitin operates as a global organization with team members in over 35 countries, including the United States, Mexico, United Kingdom, Australia, Japan, India, and the Philippines. Turnitin embraces a remote-first culture that empowers employees to work with purpose and accountability, supported by comprehensive benefits that prioritize overall well-being. About The Role The BI Analyst position at Turnitin is a pivotal role designed to bridge the gap between complex data infrastructure and actionable business strategy. This role provides day-to-day support to Revenue Operations (RevOps), encompassing Sales, Marketing, and Customer Experience leadership. The successful candidate will lead the migration of data workflows from Alteryx to dbt, build robust data models in Redshift, manage orchestration pipelines using Dagster or Airflow, and collaborate closely with stakeholders to translate technical data outputs into meaningful business insights. Beyond traditional reporting, this role offers the opportunity to explore and implement AI and Large Language Model (LLM) capabilities, integrating predictive analytics and machine learning solutions via Amazon SageMaker to enhance RevOps processes such as churn prediction and lead scoring. This position requires a blend of technical expertise, business acumen, and a passion for innovation in data analytics. Qualifications 5+ years of professional experience in Business Intelligence, Analytics Engineering, or a related data role Proven expertise in building and maintaining production-grade data models using dbt Hands-on experience with orchestration tools such as Dagster or Airflow Advanced SQL skills and experience with Amazon Redshift or equivalent data warehousing platforms (Snowflake, BigQuery) Experience building stakeholder-facing dashboards using Tableau Familiarity with Salesforce data structures Preferred experience with Alteryx to support migration efforts Experience with Python and interest or portfolio in AI/ML applications, particularly LLMs and Amazon SageMaker Advanced Tableau skills, including experience with Tableau Online/Server Salesforce-specific data modeling experience is advantageous Experience handling large-scale customer engagement datasets (1M+ rows)

Responsibilities

Lead the migration of legacy data workflows from Alteryx to dbt, ensuring quality, documentation, and testing of data models Manage and monitor data pipelines using Dagster or Airflow to maintain reliability and performance within the Redshift data warehouse Serve as the primary liaison between technical teams and non-technical stakeholders, translating complex data concepts into clear business insights Explore and implement AI and LLM capabilities to enhance data discovery and predictive analytics within the RevOps ecosystem Collaborate with Product and Engineering teams to apply machine learning models for use cases such as churn prediction and lead scoring Support strategic RevOps initiatives including Account Based Marketing (ABM) and Customer Health scoring by delivering visibility into global KPIs through Tableau dashboards Maintain a strong focus on data architecture cleanliness and ownership of code quality Stay current with advancements in AI, LLMs, and analytics engineering best practices

Benefits

Remote-first culture empowering flexible work arrangements Comprehensive health care coverage Education reimbursement programs Competitive paid time off and self-care days National holidays plus additional founder days and Juneteenth observed Paid volunteer time off and charitable contribution matching Monthly wellness or home office reimbursements Access to Employee Assistance Program including mental health support Parental leave benefits Retirement plan with company match or contribution Culture emphasizing humility, inclusivity, collaboration, and a bias for action Equal Opportunity Turnitin, LLC is an Equal Opportunity Employer committed to fostering a diverse and inclusive workplace. We welcome applicants from all backgrounds and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability, or any other legally protected status. We encourage all qualified individuals to apply and join us in our mission to uphold the integrity of global education and meaningfully improve learning outcomes.