Business System Analyst only on w2 (USC or GC)

Business System Analyst Remote Contract Only on W2 (USC or GC) Consultants local to California or West Coast will be considered Must Have : -issue triage and incident/escalation management for enterprise marketing platforms , hands-on operation of Salesforce Marketing Cloud or a comparable platform -Experience with sale force data cloud / marketing cloud data form -Experience with XFN -coordinating third-party vendor support and escalation paths, clear written communication and status reporting to technical and non-technical stakeholders -ability to work established runbooks and dashboards independently with limited onboarding Nice to Have : -Proven ability to communicate issue status and business impact to non-technical stakeholders -Comfortable reading dashboards and reporting platform health and audience-reach metrics; able to spot anomalies against baselines -Hands-on experience with an enterprise marketing automation platform (Salesforce Marketing Cloud strongly preferred; Salesforce CRM, Marketo, HubSpot, or Adobe Marketing Cloud acceptable), including working with vendor support teams Job Responsibilities Gather requirements from business units and translate those to programmers and developers. Confer with clients regarding the nature of the information processing or computation needs. Prepare cost-benefit and return-on-investment analyses to aid in decisions on system implementation. Interview or survey workers, observe job performance or perform the job to determine what information is processed and how it is processed. Coordinate and link the computer systems within an organization to increase compatibility and so information can be shared. Consult with management to ensure agreement on system principles. Expand or modify system to serve new purposes or improve work flow. Skills Verbal and written communication skills, problem solving skills, attention to detail and interpersonal skills. Ability to work independently and manage one’s time. Basic mentoring skills necessary to provide support and constructive performance feedback. Knowledge of design techniques and principles involved in production of drawings and models. Knowledge of computer software, such as Visual Basic, Java, SQL, etc. Education/Experience Bachelor's degree in a technical field such as computer science, computer engineering or related field required. MBA or other related advanced degree preferred.