Business Systems Analyst

This is a Fully Remote Job About Our Client: The organization operates within the business and technology modernization sector, focusing on addressing challenges related to complex business processes and system interactions. It supports large-scale initiatives aimed at improving operational workflows and technology systems by collaborating with diverse stakeholders. The company fosters a collaborative and solution-oriented environment with a global reach, emphasizing advanced tools and technology to support its initiatives. About the Opportunity: The BUSINESS SYSTEMS ANALYST role is critical in supporting a major business and technology modernization effort. The position involves analyzing and documenting complex business processes and system interactions to ensure clarity and alignment across stakeholders. This role contributes by capturing accurate current-state operations, facilitating stakeholder engagement, and maintaining high-quality documentation that supports program goals. Responsibilities: Analyze and document complex business processes, workflows, and system interactions. Develop detailed process documentation and system interaction models using established standards. Collaborate with subject matter experts to gather information and validate documentation. Facilitate stakeholder interviews, walkthroughs, and documentation reviews. Identify and resolve process gaps, inconsistencies, and dependencies. Create and maintain documentation using Microsoft PowerPoint, Visio, Excel, and Word. Manage multiple documentation deliverables, ensuring deadlines and quality standards. Track deliverable statuses, stakeholder feedback, and outstanding actions. Work with project managers, business leads, and cross-functional teams to support objectives. Participate in governance processes including reviews, approvals, and change control. Ensure documentation accuracy and formal stakeholder validation. Requirements: Bachelor’s degree in Business Administration, Information Systems, IT, Management, Public Administration, or related field, or equivalent experience. Minimum of five years of hands-on business analysis experience, with at least three years within the past seven years. Proven experience documenting complex business processes and system interactions in large organizations. Skilled in developing process documentation adhering to client standards. Experience facilitating stakeholder discussions and obtaining documentation validation. Ability to manage multiple deliverables and track project status accurately. Experience in formal program governance, including change control and issue escalation. Background in workers’ compensation, insurance claims, benefits administration, or regulatory processes. Experience with legacy system replacement or modernization initiatives. Familiarity with business process modeling methodologies such as swimlane diagrams and BPMN. Professional business analysis certification (e.g., CBAP, CCBA, PMI-PBA). Pay Range and Compensation Package: The pay range and compensation package for this role will be determined based on the candidate's experience, skills, and other relevant factors. Equal Opportunity Statement: Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin. Note: TalentHop is a recruitment partner of this role. Please note that all employment decisions, including candidate assessment, interviews, hiring, compensation, and employment terms, are made exclusively by the hiring employer.