Cash Management Associate (Need Local to Memphis, TN) (Memphis)

This is a Hybrid work schedule in Memphis, TN/Southfield, MI/St Petersburg, FL Manager Notes: Need 2+ years of experience in Call Center/Customer service and Data Entry speed of 6000 KPH with 85% Accuracy Job Duties Review and process ACH (direct deposit) forms that are received via an electronic cue Perform data entry relating to clients' confidential banking information (i.e. personal account numbers, demographic information, etc.) while maintaining a high attention to detail and accuracy Researches any errors or problems concerning entries made at the branch or Home Office level Reviews and corrects processing errors as appropriate Communicate with clients via email and instant messaging (clientele consists of Financial Advisors and their support staff/ RJ branches) Field incoming calls from branch or internal contacts providing customer service and related follow-up as needed. Muti-task and handle calls, data entry and responding to emails Perform various duties as assigned Work Schedule 8am-5pm Eastern with 1 hour unpaid lunch Must Haves At least 2 years of recent office experience, ideally in a data entry-centric role where accuracy was extremely important. Please have all candidates complete a data entry test. In order to be submitted, candidates must score at least 85% accuracy and at least 6000 keystrokes per hour. Extremely detail oriented (accuracy in this role is very important) Clear and professional written and oral communication skills - proper grammar and spelling is extremely important Professional demeanor Customer service oriented Experience within banking / financial services is a HUGE plus Ability to multi-task in a fast-paced work environment