Chief Operating Officer

Company Description

Klinik Kosasih is a healthcare provider committed to delivering accessible, patient-centered medical services. The clinic focuses on high-quality care, operational efficiency, and continuous improvement of clinical and support processes. Klinik Kosasih values collaboration, integrity, and innovation, creating a professional environment where team members can contribute to better patient outcomes. The organization is growing and seeks leaders who can help shape its strategic direction and strengthen its operational foundation. Role Description The Chief Operating Officer (COO) is a full-time remote role responsible for overseeing daily operations across Klinik Kosasih, ensuring effective delivery of clinical and administrative services. The COO will establish and refine operational processes, manage performance metrics, and coordinate with clinical and non-clinical leaders to streamline workflows and improve patient experience. This role will lead strategic planning initiatives, support budgeting and financial performance, and ensure compliance with relevant healthcare regulations and standards. The COO will also drive continuous improvement projects, mentor operational teams, and collaborate with senior leadership to align operations with the clinic’s long-term goals.

Qualifications

Candidates should possess strong Business Planning and strategic leadership skills to guide organizational growth. Candidates should possess Operations Management capabilities to optimize processes, resources, and service delivery. Candidates should possess Analytical Skills to interpret data, identify trends, and support informed decision-making. Candidates should possess Finance and Budgeting skills to manage costs, allocate resources, and support sustainable financial performance. Relevant experience in healthcare or service-based organizations, with a track record in senior operations or executive roles. Excellent communication, stakeholder management, and team leadership abilities in a remote work environment. Strong problem-solving skills, adaptability, and commitment to ethical and inclusive management practices. Bachelor’s degree in Business Administration, Healthcare Management, Finance, or a related field; advanced degree is an advantage.