Claims Advisor Auto
At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.
Job Description
Our team is growing, and we are actively looking to hire Claim Advisor, Auto. To meet our customers' needs, your work week will be Monday to Friday 8:30am to 4:30pm.*Note: work hours depend on the needs of the department.Accountabilities:
- Review insurance policy and coverages
- Investigate complex automobile claims (i.e.: impaired, unlisted operator or non-drivable) and determine coverage and liability
- Settle claims in accordance with organization’s policies and practices.
- Required to collaborate with the customer, service suppliers (i.e. towing, repair shops), other insurance companies and law enforcement
Qualifications:
- Minimum high school education or equivalent
- 3 - 5 years of customer service experience
- Previous auto adjuster experience preferred
- Knowledge in understanding and interpreting policies
- Commitment to providing outstanding customer service
- Proficient keyboard skills and computer literacy
Bonus Qualifications:
- Enrolled in (or willing to enroll in) CIP designation
- Fluency in other languages, is a strong asset
#LI-JE1
Skills
Damage Assessment, Documentations, Estimatics, Fraud InvestigationsCompensation
Expected compensation for this role ranges from $ 47,800.00 - 73,000.00 annually. Actual salary offered to successful candidates will vary based on their skills and experience.Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.
Allstate Canada Group uses AI technology tools to assist in screening, selecting, assessing, and scheduling interviews with candidates as part of the recruitment process.
This job posting is for a current open role within the organization.
Keys to Success
At Allstate, it’s all about teamwork, flexibility, and thinking ahead. We all contribute to the bigger picture, combining unique ideas to design innovative, more affordable protection solutions for customers.
We look for candidates with these skills to help us achieve that goal:
Learning agility Quickly adapt to new situations, continually build new skills, experiment, and embrace new ways of doing things
Customer centricity Deliver exceptional experience with a customer-first mindset and human-centered design
Digital literacy Discover and apply emerging digital technology tools, data and insights.
Results-oriented Start with measurable outcomes and drive results with speed
Inclusive leadership Integrate diverse viewpoints into decision-making processes to enhance creativity and innovation
Together, we’re all working toward Our Shared Purpose, using our strengths to make a real difference for our people, our customers, our company, and the world around us.
Working together
You’re in Good Hands® is more than a promise we make to our customers. It’s a promise we make to our employees, too.
We want you to love where you work. That starts with the freedom to be yourself. Our workplace flexibility and focus on individuality means everyone is seen, heard and respected.
When you join us, you’ll have the opportunity to push your skills to the next level with access to development programs to support your career aspirations – whatever that means for you. Because as you learn and grow, so do we.
Working here also means getting the chance to make a real impact in your community. We have been driving change for over 90 years, but the mark we leave on the world can be even greater when we work together.
Benefits
Experience the benefits that make Allstate a great place to work.
*Benefits vary based on position.
Health- Medical, dental and vision coverage
- HSAs and FSAs
- Wellbeing programs
- Free therapy sessions
- 401(k) plan
- Pension plan
- Free financial counseling
- Paid time off
- Work flexibility
- Talent shares
- Tuition reimbursement
- Learning opportunities
For a full description of Allstate’s benefits visit our benefits page
A workplace for everyone
We are all stronger when everyone feels safe, respected, and heard. By bringing together diverse perspectives, values and ideas, we can give our employees, customers and communities a better experience.
View inclusive initiatives
Minimum high school education; 3-5 years customer service experience; auto adjuster experience preferred; knowledge of policy interpretation; proficient keyboard skills and computer literacy; commitment to outstanding customer service.
Key Responsibilities
- reviewing policies
- investigating claims
- settling claims
Job Details
- Category: Customer Service
- Seniority: Mid Level
- Commitment: Full Time
- Workplace: Remote — Ontario, Canada
- Salary: CAD 47,800 – 73,000 / year
- Languages: English
Benefits
- Generous paid time off
- Tuition reimbursement
- Retirement plan
About Allstate
An insurance company protecting families and belongings from life's uncertainties. — Industry: Finance