Clinical Specialist
Clinical Specialist - Colorado Sciton is a Silicon Valley based pioneer in laser, light, and energy technologies for aesthetic and medical applications. Our engineers helped bring laser products to market just a few years after lasers were first invented, and that same spirit of innovation still drives us today. We are built on a strong set of values: Selflessness, Candor, Innovation, Execution, Objectivity, Excellence, Learning, Ownership, and Clarity. With more than 500 employees worldwide, Sciton has been recognized as a USA TODAY Top Workplace for three consecutive years from 2022 to 2026. If you want to work on meaningful technology that directly improves patient outcomes and be part of a company that values curiosity, ownership, and excellence, we would love to meet you. Position Summary - We are seeking a Clinical Specialist to deliver best-in-class clinical education and product in-servicing to our customers across the US. - This role is responsible for educating and supporting healthcare professionals on the proper use and application of Sciton’s laser and light-based technologies. - As a clinical and technical expert on all Sciton products, you will play a critical role in driving customer satisfaction, supporting clinical excellence, and promoting patient safety and optimal outcomes. Travel Requirements - This position requires frequent domestic travel throughout the United States to provide clinical education, product training, in-servicing, and customer support. - The successful candidate must be willing and able to travel frequently, including overnight travel, based on customer and business needs. - Travel may include visits to hospitals, medical practices, training facilities, customer sites, and industry events. - The candidate must maintain a flexible schedule and be available to accommodate customer training schedules, including occasional early mornings, evenings, or weekends as needed. Key Responsibilities - Train and educate clients, including plastic surgeons, dermatologists, physicians, and clinical staff, on the safe and effective use of Sciton’s aesthetic and surgical laser systems. - Deliver initial post-sale training to new customers and provide ongoing education as needed to support product usage and customer satisfaction. - Address clinical questions and post-sale issues, offering support and troubleshooting in collaboration with the broader service and support teams. - Develop, update, and maintain clinical training materials, including user manuals and reference guides, to ensure content remains current and relevant. - Design and implement customer and distributor training programs in the field; evaluate the need for ongoing education and recommend updates as necessary. - Lead physician training sessions, combining didactic instruction with hands-on labs using live patients, in compliance with all safety and regulatory standards. - Serve as a clinical education resource, providing expert guidance and support to customers, sales staff, and internal teams. - Collaborate cross-functionally with Sales, Field Service, Product Development, and other departments to ensure cohesive support and communication. - Stay current with industry standards and best practices by attending accredited educational programs and maintaining up-to-date clinical knowledge. - Assist in the evaluation and enhancement of clinical training programs, identifying areas for improvement and innovation. - Conduct on-site visits to support training, collect clinical data, and evaluate the use of Sciton technology in practice. - Partner with international and local distributors to fulfill training and clinical evaluation needs, ensuring consistency and compliance across regions. - Represent Sciton at regional trade shows, industry seminars, and training events, delivering clinical education and product demonstrations as required. - Perform other duties and responsibilities as assigned by the supervisor in support of departmental and company goals. Key Qualifications - Registered Nurse (RN) license required, with a strong clinical foundation and up-to-date certifications. - 3–5 years of experience in a Clinical Specialist role, within medical aesthetics or dermatology setting. - Direct experience in the aesthetic industry is essential; experience with Sciton technology is required. - Demonstrates strong leadership qualities, professionalism, and consistently high standards in clinical environments. - Proven ability to educate, coach, and train clinical peers—both in small groups and one-on-one settings. - Exceptional communication and presentation skills; able to explain complex clinical information clearly and confidently to diverse audiences. - Excellent critical thinking and problem-solving abilities in fast-paced and dynamic situations. - Self-motivated, assertive, and able to make sound clinical judgments independently while maintaining alignment with company protocols. - Physically capable of transporting and setting up medical equipment (including lasers); requires lifting, pushing, and maneuvering devices safely. - Able to work independently and manage travel schedules effectively. - Proficient in Microsoft Word, Excel, PowerPoint, and other basic productivity tools; ability to adapt to new technology platforms for training and reporting. Compensation and Benefits - The salary range for this position is $95k - $110k. - Factors such as academic credentials and relevant experience will influence the actual salary offered. - In addition to a competitive market-based salary, Sciton provides an opportunity to participate in equity/stock incentive programs, a profit-sharing bonus, and a comprehensive benefits package, including 401K with matching. FULL-TIME/PART-TIME - Full-Time POSITION - Clinical Specialist LOCATION - Colorado