Cloud Email Engineer, Lead

Job Description

Everforth ECS is seeking a Cloud Email Engineer, Lead to support a federal civilian agency's Microsoft 365 and Power Platform operations, modernization, and cloud engineering program in the Washington, DC metropolitan area . We are seeking an experienced Cloud Email Engineer, Lead to manage and support our hybrid email infrastructure. This role is critical to maintaining secure, reliable email services across Exchange Online and on-premises environments, ensuring seamless mail flow and system availability for our organization.

Key Responsibilities

Operational Support & System Management Provide day-to-day operations and maintenance (O&M) support for Exchange Online and Exchange On-Premises environments Ensure high availability, optimal performance, and reliable mail flow across all email platforms Monitor system health, audit logs, and security alerts to proactively identify and resolve issues affecting email delivery and security operations Hybrid Environment Administration Manage and maintain hybrid email environments, including Exchange Online and Exchange on-premises servers Oversee email routing configurations and mailbox storage across cloud and on-premises platforms Coordinate integration between Exchange systems, Active Directory, and Microsoft Entra (formerly Azure AD) Incident Response & Troubleshooting Lead troubleshooting efforts for email disruptions, outages, and service degradation Perform rapid incident response and service restoration to minimize business impact Conduct root cause analysis and implement preventive measures Security & Compliance Implement and maintain security controls to protect email infrastructure and data Apply updates, patches, and configuration changes in accordance with security best practices and compliance requirements Maintain Exchange service integrity through regular security assessments and remediation Business Continuity Support backup, recovery, and business continuity planning for email services Develop and test disaster recovery procedures for both cloud and on-premises platforms Document recovery processes and maintain up-to-date system documentation Salary Range: $160,000 - $175,000 General Description Of Benefits Required Skills 8+ years of hands-on experience with Microsoft Exchange administration Proven expertise in Exchange Online and Exchange On-Premises environments Strong experience managing hybrid Exchange deployments Deep understanding of Active Directory and Microsoft Entra integration Demonstrated ability to troubleshoot complex email infrastructure issues Experience with email security, compliance, and backup/recovery solutions Strong analytical and problem-solving skills Excellent communication skills and ability to work effectively with cross-functional teams Desired Skills Microsoft 365 certifications (e.g., Microsoft Certified: Messaging Administrator Associate) Experience with PowerShell scripting for Exchange management and automation Knowledge of email security technologies (SPF, DKIM, DMARC, anti-spam/malware solutions) Familiarity with compliance frameworks and regulatory requirements (e.g., GDPR, HIPAA) Experience with monitoring and alerting tools for email infrastructure #EverforthECS1 ECS Federal LLC is an equal opportunity employer and does not discriminate or allow discrimination on the basis any characteristic protected by law. All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, or local jurisdiction law. Everforth ECS is the federal segment of Everforth , a $4B global organization with over 10,000 employees. Our nearly 3,500 professionals deliver advanced technology solutions in data and AI, cybersecurity, and enterprise transformation, serving defense, intelligence, and federal civilian agencies. Our work powers mission-critical outcomes, strengthens technology partnerships, and creates meaningful opportunities for our people. We are defined by a commitment to excellence in delivery, a culture of innovation, and an environment where talent can thrive and grow. We Value Attracting and developing top talent and high-performing teams Fostering a culture that is engaging, accountable, and mission-driven Meet the challenge. Make a difference with Everforth ECS!