Collections Coordinator

Description Responsible for coordinating the accurate and timely collections for an engineering consulting firm.

Responsibilities

Carry out all functions necessary to bring about the prompt resolution of a problem, and/or facilitate payment of a past due invoice. Participate in meetings with department, office, and project managers for collection updates and other issues. Provide proactive recommendations to Office managers and Division managers about future collection activity (including whether to escalate items to Legal, outside agencies, or demand letters). Assist in the training of office staff and with training of any new acquisitions. Under general supervision, manage and execute collection activities, ensuring diligent follow-ups on accounts receivable invoices within assigned portfolios. Perform all necessary functions to swiftly resolve issues and facilitate the payment of overdue invoices. Process lien waivers. Maintain comprehensive records of all interactions during collection efforts and address delinquent accounts promptly. Assist in the training of office staff with training on new acquisitions. Process Lien Wavers. Create and follow-up on client demand letters to assist in collection activities. Process bankruptcy notifications and follow-up on bankruptcy cases until resolved. Follow safety rules, guidelines, and standards for all projects. Participate in pre-task planning. Report any safety issues or concerns to management. Maintain quality standards on all projects. Perform other various duties assigned by Supervisor. Oracle experience preferred.

Qualifications

High School diploma or equivalent. Minimum 3-5 years’ related experience. A valid driver’s license with acceptable violation history may be required.