Community Association Manager

Job Details - Job Location: Plano CSC (CAM Support Center) - Plano, TX - Position Type: Full Time - Salary Range: $55,000 - $60,000 per year - Job Category: CAMGEN Company Overview RealManage is a leading national community association management company serving homeowners' associations (HOAs), condominium associations, cooperatives, luxury high-rises, municipal utility districts, master-planned communities, and nationally recognized developer and builder clients. RealManage is proud to be recognized on the Inc. 5000 list of America's fastest-growing private companies and ranked among the top firms in the community management industry. We combine experienced people, innovative technology, and proven practices to help communities thrive. At RealManage, The RM Way is our service identity - something we live every day. It provides a shared definition of what great looks like, a common language for coaching and recognition, and a standard every associate can own. It guides how we serve our clients, how we serve each other, and how we grow. Our commitment to an exceptional associate experience is reflected in RealManage being Great Place to Work® Certified™ for three consecutive years. We believe exceptional client experiences start with our associates, and we foster a workplace where people are supported, encouraged to grow, and empowered to deliver outstanding service. Join RealManage and be part of a values-based organization where The RM Way shapes how we serve, work, grow, coach, and recognize one another every day - while making the communities we manage stronger because RealManage is there. Guiding Values RealManage is a values-based company with the following values as our guiding principles: - Integrity: we always do the right thing. - Respect: for our customers, employees and company; mutual respect is the cornerstone for every RealManage relationship. - Selflessness: more than teamwork; we are part of something special and much larger than any of us. - Personal Relationships: we are a professional services company; people do business with people they like. - Always Improving: never satisfied, always learning, and always growing. At RealManage, we are always getting better. Position Summary The virtual Licensed Community Association Manager - Florida (CAM) is the key ambassador of RealManage. He/she will provide management, direction, and leadership to ensure the daily operations of a portfolio of community associations deliver professional services and exceptional customer satisfaction in accordance with the service level agreement, and in alignment with the company’s guiding principles. Key responsibilities - Responsibilities include, but are not limited to, working closely with the Board of Directors, developer, and/or builder, to manage and operate the community, facilitate solutions to problems, promote community harmony, enforce deed restrictions, and increase the value of each community. - Serves the Board as a consultant in a professional manner. - Working virtually, will help cover open CAM positions when needed - Practice and adhere to the Guiding Principles of the company and respond to all calls/emails within 24 hours of receipt. - Acquires and maintains current knowledge of state and regulatory agency statutes and the community’s documents, policies, and procedures. - Provides weekly updates of open items and ongoing reporting to the Board regarding collections, ACC requests, compliance, service requests, and work order activity. - Provides administrative, operational, and managerial advice to the Board of Directors. - Ability to run a Board or Annual Meeting and create monthly management reports, which depict the actual condition of community amenities, and the progress of specific key initiatives