Content Operations Associate

Job Description:

• This is a remote position.
• We’re looking for a detail-oriented and proactive Content Operations Assistant to manage content workflows, coordinate creative teams, and support client communications.
• In this role, you'll oversee content calendars, review and organize creative assets, handle video editing coordination, manage social media posting, and assist with billing and prospecting tasks.
• Ideal candidates have 3+ years of operations experience, strong communication skills, and are comfortable working in a fast-paced, collaborative environment.
• Experience with Notion, Excel, and managing creative processes is a plus.
• Serve as the primary point of contact between employees, clients, and external partners.
• Perform quality control on creative assets to ensure quality and accuracy.
• Manage a team of creatives to produce and finalize client assets in a timely manner.
• Manage other PM tasks (track deadlines/ milestones and coordinate to ensure success).
• Manage client content folders (create folders, upload content, distribute links, etc).
• Oversee a Notion content calendar and execute weekly.
• Oversee video editing: Coordinate editors by providing them with video links and instructions, ensuring timely completion, and checking completed edits for approval.
• Manage post-approval content: Transfer approved edits to a designated client folder.
• Post content to various social media platforms and manage the client's social accounts.
• Manage billing by processing and paying invoices received from contractors.
• Perform daily prospecting by compiling lists of sports/ poker content creators and reaching out to them for potential collaborations.
• Engage with prospects, manage email correspondence, and involve the business owner once interest is confirmed. Requirements:
• 3+ years experience as an operations associate (preferably at an agency or startup)
• Exceptional verbal and written communication skills with an extroverted personality
• Experience communicating with clients in a fast-paced environment over phone/ email
• 1+ years experience managing a creative development process and team
• Hands-on experience with project management tasks and tools (Notion preferred)
• Basic - intermediate skills with Microsoft Excel
• Ability to work EST
• Familiarity with Adobe Suite (Photoshop, Premier Pro)
• Familiarity with Slack and Zoom for internal team coordination / communication Benefits: Apply tot his job