Criminal Justice Community Liaison

Job Description:

• Develop and maintain direct referral relationships in designated markets.
• Provide clientele, marketing, and customer service activities within the marketing department.
• Maintain positive community and public relations.
• Maintain existing referral sources and expand the referral base.
• Develop business relationships within the assigned region.
• Provide input into the overall company marketing plan.
• Prepare required reports.
• Assist in setting financial goals for the assigned region.
• Interface with programs to understand client, program, and referral source needs.
• Complete required trainings and mandatory training hours.
• Perform other duties as assigned.
• Travel locally based on operational needs.
• No supervisory responsibilities.

Requirements:

• Must reside in Suffolk Co., Norfolk Co., Bristol Co., or Plymouth Co.
• High school diploma or equivalent with one year of related experience required.
• Bachelor’s degree in a related Behavioral Health or Business/Marketing field preferred.
• 3-5 years’ experience in D&A and/or Mental Health field preferred.
• 3-5 years’ experience as a Counselor, Assessor or Community Relations in direct client care preferred.
• Knowledge of chemical dependency and psychiatric treatment.
• Knowledge of marketing methods in a behavioral healthcare setting.
• Ability to empathize and provide strong customer service.
• Ability to prioritize and multi-task.
• Self-starter with the ability to adapt to changes and turn things around quickly.
• Working knowledge of Microsoft Office Suite and computer programs.
• Ability to thrive in a fast-paced environment.
• Attend and participate in required meetings.
• Completion of all required trainings as designated by the company and accreditation/licensing entities.
• Working knowledge of federal and state standards, regulating body standards, and compliance standards.
• Ability to provide own transportation for local travel.
• Ability to perform the stated physical demands, including lifting or moving up to 10 pounds.

Benefits:

• Medical, Dental, and Vision Insurance
• Flexible Spending Accounts
• Life Insurance
• Paid Time Off
• 401(k) with Company Match
• Tuition Reimbursement
• Employee Recognition Programs
• Referral Bonus opportunities

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