Remote Position
CRM Implementation Specialist
🌍 Remote · United States
💼 Full-time
Job Description:
- Role Overview: design, implement, and optimize CRM systems for homebuilders, focusing on HubSpot and integrations with ERP, warranty, and marketing automation tools.
- Key Responsibilities: Lead HubSpot implementation for lead management, sales tracking, and post-sale customer service; develop and automate workflows, pipelines, and lead-nurturing sequences; design custom dashboards, reports, and analytics for sales, project management, and customer service; ensure seamless integration with ERP, warranty management software, and marketing automation platforms; provide training and documentation; troubleshoot issues; maintain data integrity, compliance, and security.
- Qualifications & Skills: 3+ years in CRM implementation; HubSpot expertise; Salesforce experience; knowledge of homebuilder sales processes; API integrations; data structures and KPIs; strong problem-solving and communication; independent remote work. Requirements:
- 3+ years of experience in CRM implementation
- HubSpot expertise is a must, with hands-on experience configuring workflows, automations, and integrations tailored to homebuilders.
- Experience with Salesforce is a plus, including Sales Cloud, integrations, and reporting for homebuilder sales and operations teams.
- Strong understanding of homebuilder sales processes, from lead generation to contract signing and post-sale customer service.
- Experience with API integrations, webhooks, and CRM customizations.
- Knowledge of CRM data structures, reporting, and analytics for homebuilder KPIs.
- Ability to troubleshoot issues and optimize CRM performance.
- Excellent communication skills, with the ability to train and support non-technical users in the homebuilding industry.
- Strong problem-solving and project management skills.
- Ability to work independently in a fully remote environment.
- Certifications in HubSpot and/or Salesforce (e.g., HubSpot Solutions Architect, Salesforce Administrator). Benefits:
- 100% remote role
- Opportunity to work with a growing team and make a real impact on the homebuilding industry.
- Professional development and certification reimbursement opportunities. Apply tot his job