Customer Care Specialist - Dutch Speaker (starts October)

This a Full Remote job, the offer is available from: Europe, European Union, EMEA, Greece Location: Athens, Greece Work Model: Remote Schedule: 8 hours per day, 5 working days per week Our Dutch customer team in Athens keeps growing, and we are now adding new colleagues. Start date: 21 October 2026. Some days bring quick, simple requests, and others need careful investigation and patient follow-up. Good customer care is what this team is known for, and you will help keep that standard high. Your Responsibilities:

• Keep customers informed about timescales and next steps
• Track your own quality scores and act on the feedback
• Handle billing and account questions with care and accuracy
• Recognise when a case needs escalating and hand it over with complete notes

Requirements:

• Fluent Dutch
• Good English for internal tools and written documentation
• Comfortable learning new internal systems quickly
• Clear, professional written and spoken communication
• Ability to stay organised when handling several cases at once
• A quiet workspace and a reliable internet connection for remote work
• Eligible to work in Greece (EU citizenship, a valid work permit, or a refugee protection certificate)

Apply with the button on this page and our recruitment team will reply with the next steps. This offer from "Savior Artigos Texteis Lda" has been enriched by Jobgether.com and got a 0% flex score.