Customer Development Manager
Job Details - Job Location: Fully Remote - New Orleans, LA - New Orleans, LA - Salary Range: Undisclosed - Company: Schraad Sales & Marketing Food Brokerage - Position: Full-time Customer Development Manager in our Gulf Coast market (New Orleans area) Company Overview - Schraad Sales & Marketing Food Brokerage is seeking a full-time Customer Development Manager in our Gulf Coast market (New Orleans area). - Produce, Meat, Seafood, Deli and Bakery Product Goods industry including customer specific sales plans along with customer specific budget management, and achieving client's sales goals. - At Schraad Sales & Marketing we value people as our most strategic and competitive asset. - We are committed to the development of a performance driven culture that values our employees’ contributions, opinions, passions and creativity. - Schraad Sales & Marketing is dedicated to creating a diverse environment and is proud to be an equal opportunity employer. - All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. - We strive to attract the most talented candidates and brightest minds to join our team, and we are proud of our excellent benefit packages. Summary - The Customer Development Manager is responsible for the implementation of customized sales strategies for his /her assigned set of customer accounts. - The Customer Development Manager will build and maintain close relationships with customer’s key personnel, contact customers on a regular basis, and work in conjunction with the company’s Business Development Managers and Retail Operations Managers to ensure client, customer and company expectations are met. Role and Responsibilities - Build trust with local market customers and seek to understand their sales and merchandising needs. - Develop customer specific sales plans along with customer specific budget management and monitor effective execution. - Provide feedback to Business Development Managers on market and local customer changes to create effective sales strategies and improve sales. - Maintain a high level of service to local customers, client representatives, retail grocery stores, and co-workers and assist the company in achieving a culture of service excellence. - Achieve client’s volume, share and sales goals as directed by the Business Development Manager in a financially responsible way for the client, customer, retail grocery store, and company. - Work with the Retail Sales Team and Customer Development Managers in the execution of all new product introductions and sales initiatives, ensuring all client’s procedures and policies are followed. - Communicate all customer’s and client’s initiatives to the Retail Operations Managers and help develop sales tools for the execution of strategies to attain goals (sales presentation, surveys/bulletins, sales contests, retail reporting/tracking, etc.). - Exhibit knowledge of technology and applicable software applications to analyze and enhance client and customer sales. - Utilize Nielsen and /or IRI data to communicate strategic information to local customers to increase sales growth, analyze product assortment, and provide Plan-o-gram recommendations. - Proactively establish and maintain effective working team relationships with all company support departments. Qualifications - Education and Other Qualifications - Bachelor’s degree from a four-year college or university, or equivalent combination of education and experience required - Minimum of 10 years of sales experience in the Consumer Goods Industry with Grocery experience preferred - PC Proficiency and strong skills in Word, Excel, and Outlook - Language skills: fluent in English - Must have reliable transportation, valid driver’s license, and auto insurance. - Must keep driver’s license and insurance information current and in compliance with company policy - Must have the ability to travel to customer trade shows, conventions, meetings and other industry functions on a regular basis - Must be able to type freely and work with computer monitors and keyboards for prolonged periods of time on a daily basis - Must be able to fly on commercial airlines - Must attend all team, and company meetings, as required - Additional responsibilities as assigned by supervisor to the position/department Physical Dem