Customer Implementation Engineer – Cloud & Infrastructure Specialist (Full‑Time, Remote – Nuremberg, Germany)

About brighthush

brighthush is a trailblazing technology partner that empowers hospitals, medical practices, and health‑care providers with secure, cloud‑native software solutions. Our mission is to transform patient care through data‑driven insights while safeguarding privacy and compliance. With a culture rooted in innovation, collaboration, and continuous learning, brighthush has rapidly become a trusted name in the health‑tech ecosystem. If you thrive in a fast‑moving, purpose‑driven environment and want to make a tangible impact on the future of medicine, brighthush is the place for you.

Why Join brighthush?

• Impactful Work: Every deployment you engineer directly improves patient outcomes and streamlines clinical workflows.
• Career Growth: Structured mentorship, certification sponsorships, and cross‑functional projects accelerate your professional trajectory.
• Remote Flexibility: Work from anywhere in Germany while staying connected to a vibrant, distributed team.
• Competitive Compensation: Market‑aligned salary, performance bonuses, and a comprehensive benefits package.
• Inclusive Culture: Diversity, equity, and inclusion are woven into our hiring, onboarding, and day‑to‑day practices.

Key Responsibilities

As a Customer Implementation Engineer at brighthush, you will be the technical bridge between our cutting‑edge platform and our clients’ operational realities. Your role will encompass the full lifecycle of cloud deployments, from initial assessment to post‑go‑live support.

• Lead end‑to‑end implementation projects for hospitals and medical practices, ensuring seamless integration of our cloud‑based solutions.
• Design, configure, and maintain secure, scalable cloud environments using AWS, Azure, or GCP, depending on client requirements.
• Develop and maintain Infrastructure as Code (IaC) templates (Terraform, CloudFormation, Pulumi) to automate provisioning and enforce best practices.
• Containerize services with Docker, orchestrate deployments via Kubernetes or Docker Swarm, and manage CI/CD pipelines.
• Write and maintain SQL scripts for data migration, transformation, and validation, ensuring data integrity across systems.
• Collaborate with product, QA, and support teams to troubleshoot production issues, optimize performance, and implement enhancements.
• Document implementation processes, create knowledge base articles, and deliver training sessions to client staff.
• Act as a trusted advisor, providing strategic guidance on cloud architecture, security, and compliance (GDPR, ISO 27001, HIPAA).
• Participate in continuous improvement initiatives, contributing ideas for tooling, automation, and process efficiencies.

Essential Qualifications

• Completed vocational training or a degree in Computer Science, Information Technology, or a related field.
• Minimum 3–5 years of hands‑on experience with cloud services (AWS, Azure, GCP) and infrastructure automation.
• Proficiency in Docker, Kubernetes, and container orchestration best practices.
• Strong SQL skills, including complex query writing, performance tuning, and data modeling.
• Fluent in German (C1 level) and proficient in English; excellent written and verbal communication.
• Demonstrated ability to work independently, manage multiple priorities, and deliver high‑quality results on time.
• Experience with IaC tools such as Terraform, CloudFormation, or Pulumi.
• Knowledge of healthcare data standards (HL7, FHIR) and regulatory compliance (GDPR, HIPAA) is a plus.

Preferred Qualifications

• Certifications: AWS Certified Solutions Architect, Azure Solutions Architect, or Google Professional Cloud Architect.
• Experience with CI/CD pipelines (GitLab CI, Jenkins, GitHub Actions) and automated testing frameworks.
• Background in data‑privacy engineering or security architecture.
• Previous work in a SaaS or health‑tech environment, especially with hospital information systems.
• Strong scripting skills in Python, Bash, or PowerShell.

Core Skills & Competencies

• Technical Expertise: Cloud architecture, IaC, containerization, SQL, and automation.
• Problem‑Solving: Analytical mindset, root‑cause analysis, and creative solution design.
• Communication: Ability to translate complex technical concepts to non‑technical stakeholders.
• Collaboration: Cross‑functional teamwork with product, sales, and support.
• Adaptability: Comfortable with evolving technologies and shifting client needs.
• Customer‑Centricity: Passion for delivering exceptional client experiences.

Career Growth & Learning Opportunities

At brighthush, we believe that investing in our people fuels innovation. As a Customer Implementation Engineer, you will:

• Progress to senior or lead roles, overseeing larger implementation portfolios and mentoring junior engineers.
• Take ownership of new product features, influencing architecture and roadmap decisions.
• Participate in hackathons, internal tech talks, and knowledge‑sharing sessions.
• Earn certifications and attend industry conferences (e.g., HIMSS, AWS re:Invent) with company sponsorship.
• Explore lateral moves into product management, security engineering, or data science tracks.

Work Environment & Culture

brighthush champions a culture of transparency, respect, and continuous improvement. Our remote‑first model means you can work from the comfort of your home while staying connected through:

• Weekly stand‑ups, sprint planning, and retrospective meetings via Zoom.
• Collaborative tools: Slack, Confluence, Jira, and GitHub.
• Monthly virtual coffee breaks and quarterly all‑hands meetings.
• Flexible working hours to accommodate different time zones and personal commitments.
• Annual team retreats in scenic German locations to foster bonding and creativity.

Compensation, Perks, and Benefits

While specific figures vary based on experience, brighthush offers a competitive salary package that includes:

• Base salary aligned with industry benchmarks for mid‑level cloud engineers.
• Performance‑based bonuses and equity options.
• Health insurance, dental coverage, and wellness stipend.
• Paid time off, sick leave, and parental leave policies.
• Professional development budget for courses, certifications, and conferences.
• Access to a modern home‑office stipend and ergonomic equipment.
• Employee assistance program and mental health resources.

How to Apply

Ready to shape the future of healthcare technology? Submit your resume, a brief cover letter highlighting your cloud implementation experience, and any relevant project portfolio. Our hiring team at brighthush will review your application and reach out to schedule a conversation.

We look forward to welcoming a passionate, technically adept, and client‑focused engineer to our growing team.

Join brighthush Today – Where Innovation Meets Impact

At brighthush, every line of code you write has the potential to improve patient care, streamline clinical operations, and protect sensitive data. If you are eager to work in a dynamic, purpose‑driven environment and want to grow your career while making a real difference, we encourage you to apply now. Let’s build the future of healthcare together.