Customer Project Manager – Battery Energy Storage Systems (Remote / Oregon Headquarters)

About brighthush

brighthush is a trailblazer in the renewable energy sector, pioneering cutting‑edge battery energy storage solutions that power everything from commercial data centers to community microgrids. With a relentless focus on sustainability, innovation, and customer success, brighthush has earned a reputation for delivering high‑quality, reliable projects that exceed expectations. Our team is a vibrant mix of engineers, project managers, sales professionals, and service specialists who collaborate across disciplines to create seamless, scalable energy solutions.

Why Join brighthush?

At brighthush, you’ll be part of a mission‑driven organization that is shaping the future of clean energy. We value curiosity, ownership, and continuous improvement. As a Customer Project Manager, you’ll have the opportunity to:

• Lead high‑impact projects that directly contribute to a greener planet.
• Work with a diverse, cross‑functional team that spans engineering, sales, operations, and service.
• Enjoy a flexible work environment—remote from home or onsite at our headquarters in Tualatin, Oregon.
• Benefit from a comprehensive rewards package that includes competitive salary, health and wellness benefits, retirement plans, paid time off, and a robust learning & development program.
• Advance your career through mentorship, leadership training, and the chance to take on progressively larger projects.

Key Responsibilities

As the primary customer liaison and project steward, you will:

• Lead end‑to‑end project management for battery energy storage system (BESS) installations and commissioning, ensuring on‑time delivery, quality, and customer satisfaction.
• Serve as the single point of contact for customers, stakeholders, and internal teams throughout the project lifecycle—from pre‑sales planning to post‑installation support.
• Develop, maintain, and control project budgets, schedules, and scopes, ensuring alignment with quoted budgets and business objectives.
• Coordinate cross‑functional teams—including engineering, procurement, logistics, and third‑party vendors—to secure the right expertise and resources at the right time.
• Communicate project status, risks, and change requests to senior management and stakeholders, providing clear, actionable updates.
• Facilitate pre‑delivery inspections, factory acceptance tests, and site commissioning activities, ensuring all technical requirements are met.
• Oversee the smooth transition of completed projects to the long‑term service organization, ensuring knowledge transfer and handover documentation.
• Document all project activities, decisions, and lessons learned in a centralized database for future reference and continuous improvement.
• Contribute to the development and refinement of brighthush’s project management processes, SOPs, and best‑practice guidelines.
• Travel up to 25% of the time to project sites, customer locations, and partner facilities as needed.

Essential Qualifications

• Bachelor’s degree in Electrical Engineering, Power Systems, or a related technical field.
• Minimum of 7 years of progressive experience in customer project management for power systems, data center infrastructure, or large‑scale industrial projects.
• Proven track record of delivering complex projects on schedule, within budget, and to high customer satisfaction.
• Strong verbal and written communication skills, with the ability to translate technical concepts for diverse audiences.
• Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and project management tools (e.g., MS Project, Primavera, or equivalent).
• Exceptional attention to detail, analytical thinking, and problem‑solving abilities.
• Excellent time‑management and organizational skills, capable of juggling multiple concurrent projects.
• Demonstrated ability to manage scope changes, schedule adjustments, and budget revisions while mitigating risks.
• Experience coordinating cross‑functional teams and external partners to achieve project milestones.
• Strong interpersonal skills and a customer‑centric mindset.

Preferred Experience & Certifications

• Project Management Professional (PMP) certification.
• Six Sigma Green Belt or Black Belt certification.
• Experience with battery storage technologies, renewable energy projects, or data center infrastructure.
• Familiarity with regulatory standards and compliance requirements in the energy sector.

Core Competencies & Soft Skills

• Meticulous attention to detail and a commitment to accuracy.
• Excellent communication—both verbal and written—across all levels of the organization.
• Sound judgment and decisive decision‑making in high‑pressure environments.
• Customer‑service orientation with a proactive approach to problem resolution.
• Teamwork and collaboration, fostering a culture of shared success.
• Continuous improvement mindset, always seeking ways to enhance processes and outcomes.

Career Growth & Learning Opportunities

At brighthush, we believe in investing in our people. As a Customer Project Manager, you will:

• Participate in a structured leadership development program that includes mentorship, coaching, and rotational assignments.
• Access a comprehensive learning portal featuring courses on project management, renewable energy technologies, and soft‑skill development.
• Earn industry certifications (PMP, Six Sigma, etc.) with financial support and time allowances.
• Take on progressively larger projects, including multi‑site deployments and international assignments.
• Contribute to strategic initiatives that shape brighthush’s product roadmap and market positioning.

Work Environment & Culture

brighthush fosters an inclusive, collaborative, and high‑energy culture. Our teams thrive on:

• Open communication and transparency across all levels.
• Recognition of individual and team achievements.
• A flexible work model that supports work‑life balance.
• Commitment to diversity, equity, and inclusion—every voice matters.
• Regular team‑building events, hackathons, and community service days.

Compensation & Benefits

While specific salary ranges are determined by experience, location, and market benchmarks, brighthush offers a competitive total rewards package that includes:

• Competitive base salary aligned with industry standards.
• Performance‑based bonuses tied to project success and customer satisfaction.
• Health, dental, and vision insurance plans with generous coverage options.
• Life insurance and disability protection.
• 401(k) retirement plan with company match.
• Paid sick leave, vacation, holidays, and community service days.
• Paid family leave in accordance with state and federal regulations.
• Professional development stipend and tuition reimbursement.
• Wellness programs, gym memberships, and mental health resources.
• Employee stock purchase plan and equity opportunities for eligible roles.

How to Apply

If you’re ready to lead transformative energy projects and make a tangible impact on the world’s transition to clean power, we want to hear from you. Submit your resume and a cover letter detailing your relevant experience and why you’re excited about this role at brighthush.

Join us in shaping a brighter, more sustainable future—one project at a time.