Customer Sales Representative

Customer Sales Representative – Telemedicine (Part-Time) About Zappy Zappy is a modern BPO partner supporting high-growth healthcare and telemedicine practices. We provide skilled sales and operational professionals who integrate seamlessly into our clients’ teams. We are currently hiring on behalf of a cash-based telemedicine medical practice specializing in hormone health, medical weight loss, and longevity optimization. The patient population is primarily women. Position Overview We are seeking a confident, results-driven Customer Sales Representative to conduct scheduled 15-minute discovery calls with prospective patients. This role is critical to practice growth. Your primary objective is to convert qualified prospects into booked initial consultations with a medical provider. This is a part-time role based on appointment volume/bookings. Fluent, natural-sounding English is required. The candidate must sound credible, professional, and fully integrated with the practice. Key Responsibilities - Conduct scheduled 15-minute discovery calls with prospective patients - Build rapport quickly and create a warm, trustworthy experience - Identify patient concerns, goals, and readiness - Clearly explain the practice model, assessment process, and ongoing care - Confidently discuss pricing - Handle objections professionally - Utilize strong closing techniques to secure bookings - Document call notes and outcomes accurately - Meet or exceed conversion goals Required Qualifications - Proven experience in sales, appointment setting, or closing - Strong experience conducting short discovery calls (required) - Demonstrated closing ability - Fluent, professional-level English - Ability to sound confident, credible, and polished - Comfortable discussing health-related topics - Organized and detail-oriented Preferred Qualifications - Experience in healthcare, telemedicine, medical aesthetics, wellness, or women-focused services - Experience in female-centric sales environments - Background in high-ticket or consultation-based sales Ideal Candidate You are: - Personable and empathetic - Confident without being pushy - Skilled at objection handling - Motivated by performance metrics - Comfortable discussing pricing transparently - Reliable and polished on the phone Performance Metrics - Discovery call conversion rate - Number of initial consultations booked - Call quality and patient feedback Position Details - Part-time (based on appointment volume) - Remote - Performance-based compensation structure available - Opportunity to grow with a scaling telemedicine practice