Customer Service Representative

We are looking for people who enjoy helping others to successfully answer telephone calls from customers inquiring about goods and services from clients of Five Star Solutions, while providing high-quality service with a helpful, professional attitude. This particular project is assisting clients with their seasonal holiday ordering from fruit baskets to steaks! This is a Bring Your Own Device position to work-at-home for individuals living in the states of : Alabama, Georgia, Idaho, Indiana, Iowa, Kansas, Louisiana, Michigan, Mississippi, Nevada, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Texas, Tennessee, Utah, Virginia, West Virginia, Wisconsin, and Wyoming. Qualifications - Previous 3-6 months customer service or customer support experience preferred - Previous 3-6 months call center or office background experience a plus - Basic computer skills - Quick learner and able to work independently - Strong phone and verbal communication skills along with active listening - Must be 18 years of age - A background check applicable with state and federal laws will be required Responsibilities - Manage large amounts of inbound or outbound calls in a timely manner - In this role, you'll take the lead in addressing customer questions and concerns on all products and services through multiple communication channels such as phone, email and/or chat