Customer Success Architect, Public Sector

This is a Fully Remote Job About Our Client: The organization operates within the cybersecurity industry, addressing the critical challenge of protecting digital infrastructures and information. It focuses on innovation by integrating AI into its cybersecurity solutions to enhance impact and effectiveness. The company serves a broad range of customers including government agencies and public sector entities, aiming to be a leading partner in securing digital environments against evolving threats. About the Opportunity: The CUSTOMER SUCCESS ARCHITECT, PUBLIC SECTOR, plays a pivotal role as a trusted technical advisor, guiding public sector clients through the adoption, integration, and optimization of advanced cybersecurity solutions. This position ensures that security technologies align with complex mission objectives and compliance requirements, directly contributing to the resilience and success of government cybersecurity initiatives. Responsibilities: Serve as subject matter expert on security portfolio for public sector clients Guide agency architects, SOC leads, and IT directors through complex deployments and technical requirements Ensure alignment with public sector compliance frameworks such as FedRAMP, NIST, FISMA, CMMC, and Zero Trust Collaborate with product, engineering, and sales teams to represent customer requirements and influence product development Develop and standardize knowledge base articles, deployment guides, and playbooks Conduct architectural reviews and maturity assessments of SOC environments Automate security response workflows to reduce response times within regulated networks Requirements: Minimum 5 years experience in Security Operations, Security Engineering, or Cyber Incident Response Knowledge of public sector IT environments and compliance frameworks Proficiency with multicloud platforms and cloud security use cases Skilled in scripting languages such as Python or JavaScript for automation Strong stakeholder management and communication skills Ability to manage multiple priorities in a fast-paced environment Pay Range and Compensation Package: $86,400.00 to $139,700.00 per year, with potential inclusion of restricted stock units and bonus Equal Opportunity Statement: Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin. Note: TalentHop is a recruitment partner of this role. Please note that all employment decisions, including candidate assessment, interviews, hiring, compensation, and employment terms, are made exclusively by the hiring employer.