Cvent Administrator

Job Titles: Senior Cvent Platform Administrator Location: 100% Remote Duration: 6 months Payrate: $40/hr - $58/hr on W2 Job Description: The Senior Cvent Platform Administrator is a senior individual contributor and subject matter expert responsible for the operational governance and hands-on administration of the organization’s Cvent platform. This role oversees the standards, controls, documentation, and day-to-day practices that support consistent, compliant, and effective use of Cvent. The role also performs platform configuration, account maintenance, reporting development, data-quality validation, user access administration, operational support, troubleshooting, training, and continuous-improvement activities. Working within approved organizational policies and cross-functional guardrails, the Senior Cvent Platform Administrator partners with internal teams, agency partners, Legal, Compliance, Finance, IT, Procurement, and other stakeholders to support appropriate platform usage and resolve operational or governance issues. The role identifies systemic risks and recommends corrective actions while escalating decisions that require policy interpretation, enterprise prioritization, material investment, or broader strategic direction.

Key Responsibilities

Cvent Platform Administration & Governance: Own day-to-day Cvent administration, account settings, users, permissions, workflows, templates, and governance standards. Configuration & Maintenance: Configure and maintain events, forms, workflows, templates, libraries, reports, and platform features; test and validate changes before production. Reporting & Data Quality: Build and maintain reports, ensure data accuracy, enforce reporting standards, and identify/correct data-quality issues. Compliance & Risk: Apply Legal, Compliance, Finance, IT, Privacy, Security, Procurement, and records-management requirements; manage access controls and escalate risks/exceptions. Operational Support: Manage intake, triage, troubleshoot, resolve, and escalate Cvent administration, configuration, reporting, and access requests. Training & Enablement: Develop SOPs, FAQs, job aids, and role-based training; onboard users, agencies, and Cvent Champions. Documentation & Continuous Improvement: Maintain configuration records, decision logs, support materials, and SOPs; identify inefficiencies and implement approved improvements. Stakeholder & Agency Partnership: Act as the primary Cvent SME, guide internal teams and agencies, support audits/projects, and drive consistent platform adoption. Preferred CMP—Certified Meeting Professional. Five or more years of related event technology, Cvent administration, or meetings-technology experience. Experience supporting pharmaceutical, life-sciences, heathcare, or another highly regulated environment. Knowledge of meetings and events operations. Experience developing and delivering platform training and onboarding. Experience supporting agency or vendor users in an enterprise Cvent environment. Experience with change adoption, process standardization, and continuous improvement. DECISION RIGHTS AND AUTHORITY The Senior Cvent Platform Administrator: Makes day-to-day administrative, configuration, troubleshooting, support, and work-prioritization decisions within approved standards. Approves and executes routine configuration, access, workflow, template, and reports changes that conform to established governance requirements. Enforces approved platform standards and may return or escalate requests that are incomplete, nonstandard, unsupported, or potentially noncompliant. Maintains operational governance documentation, SOPs, configuration records, and reporting standards. Recommend corrective actions, process improvements, configuration changes, and training interventions. Escalates material exceptions, unresolved compliance questions, enterprise metric-definition conflicts, significant integration decisions, competing cross-functional priorities, and requests requiring policy-owner approval. Advises decision-makers on execution feasibility, operational impact, platform constraints, data implications, and implementation risk. This role does not own the enterprise event technology vision, platform strategy, product roadmap, or executive-level transformation initiatives. Its primary focus is maintaining a stable, well-governed, compliant, and effectively administered Cvent environment. In partnership with business stakeholders and technology leaders, the role is expected to identify opportunities for platform optimization and recommend emerging technologies, integrations, and complementary tools that could enhance user experience, operational efficiency, data quality, and overall utilization of the Cvent ecosystem. If you have any questions, feel free to call me on (415) 322-5419 or send an email on [email protected]