Data Assistant
About the Organization Professional Education (PPE) at the Clients empowers educators worldwide to address critical problems of practice through professional development programs led by Harvard faculty on campus and online. PPE serves more than 10,000 educators across 120+ programs annually, spanning early childhood, K-12, and higher education. The Insights and Impact (I&I) team supports Market Development within PPE by strengthening data infrastructure, literacy, use, and culture. I&I collaborates across departments to gather, standardize, integrate, enrich, maintain, analyze, and share data to drive continuous improvement and strategic decision-making. Position Overview The Operations Data Assistant supports multiple data initiatives focused on strengthening PPE’s data quality, cleanliness, and utilization. Working extensively within Salesforce, the assistant will ensure high data integrity, standardize records, and help translate domestic and international education structures into PPE's operational data models.
Key Responsibilities
Data Cleansing & Enrichment: Conduct regular audits and maintenance tasks to identify and merge duplicates, correct inconsistencies, and resolve missing data points. Process Optimization: Identify and test practical efficiencies to streamline data cleaning, verification, and recurring management workflows. Documentation: Create and maintain clear, accurate process documentation outlining standard operating procedures for Salesforce data management. Cross-Functional Collaboration: Participate in team meetings, working sessions, and brainstorming discussions to address operational data needs. Qualifications & Requirements Basic Qualifications: Demonstrated high attention to detail and sound judgment in evaluating data discrepancies. Core understanding of data quality management principles (accuracy, completeness, deduplication). Strong analytical, organizational, and problem-solving capabilities. Foundational knowledge of, or demonstrated interest in learning, domestic and international educational systems, terminology, and institutional structures. Proven ability to manage recurring tasks independently while collaborating effectively in a hybrid team environment. Preferred Qualifications: Hands-on experience or familiarity with the Salesforce CRM platform (or comparable relational database systems). Comfort with common data visualization tools, business reporting software, and spreadsheet modeling.