Data Entry Pharmacy Technician – Hybrid (Chicagoland & NW Indiana) – $500 Sign‑On Bonus & Competitive Hourly Pay

About brighthush

brighthush is a leading closed‑door long‑term care (LTC) pharmacy that has earned the “Great Place to Work” designation for seven consecutive years. Our mission is simple: to provide the highest quality medication management and support to residents in long‑term care facilities, ensuring their health and well‑being are safeguarded every day. With a focus on accuracy, efficiency, and compassionate service, brighthush has become a trusted partner for nursing homes, assisted‑living communities, and home‑care agencies across the Midwest.

At brighthush, we believe that every team member plays a vital role in the continuum of care. From the moment a prescription enters our system to the moment it reaches a resident’s hand, our staff ensures that each medication is handled with precision, care, and professionalism. We foster a culture of collaboration, continuous learning, and personal growth, and we are proud to offer a supportive environment where your contributions are recognized and rewarded.

Why Join brighthush?

• Closed‑door LTC pharmacy environment – work in a focused, behind‑the‑scenes setting that supports long‑term resident care.
• Evening shift with a predictable schedule – Monday‑Friday, 3:00 PM–11:30 PM, with rotating weekends.
• Competitive hourly pay – $20–$24 per hour, depending on experience.
• Generous benefits package – medical, dental, vision, 401(k) with 4% match, PTO, paid holidays, life insurance, short‑term disability, financial planning support, employee incentive plan, and more.
• Career growth & long‑term stability – opportunities to advance within our pharmacy operations, training programs, and leadership pathways.
• Meaningful work – your accuracy and attention to detail directly impact the health and safety of long‑term care residents.
• Supportive team culture – collaborative, respectful, and driven by our CORE Values.

Position Overview

The Data Entry Pharmacy Technician is a critical role within brighthush’s Intake Department. You will be the first point of contact for prescription orders, responsible for accurately entering data into our proprietary FrameworkLTC and FrameworkECM pharmacy systems. Your work ensures that residents receive the right medication at the right time, and that our pharmacy remains compliant with all regulatory and insurance requirements.

In addition to data entry, you will provide exceptional community and resident support via telephone and email, adjudicate insurance claims, and uphold brighthush’s high standards of customer service and safety. This role requires a blend of technical proficiency, strong communication skills, and a passion for delivering quality care.

Key Responsibilities

• Interpret and enter prescription orders into FrameworkLTC and FrameworkECM with speed and precision.
• Perform profile‑only data entry for new and existing residents.
• Answer inbound phone calls and respond to emails, providing clear, courteous, and accurate information to community staff and residents.
• Investigate and resolve prescription or resident issues, collaborating with pharmacists, prescribers, and insurance carriers as needed.
• Adjudicate insurance claims, ensuring correct coding and documentation.
• Model brighthush’s CORE Values in all interactions and maintain a professional demeanor at all times.
• Encourage teamwork, promote company philosophy, and attend required company meetings.
• Complete all required courses and training modules in the PRS compliance system.
• Maintain a safe and secure work environment, adhering to all safety protocols and company policies.
• Perform additional duties as assigned by management to support pharmacy operations.

Essential Qualifications

• Minimum of one year of experience in healthcare data entry or medical record management, preferably in a long‑term or managed‑care setting.
• High school diploma or equivalent.
• Certified & licensed Pharmacy Technician in Illinois.
• Strong data entry skills with a focus on accuracy and efficiency.
• Excellent verbal and written communication skills, capable of establishing rapport with community staff and residents.
• Professional appearance and demeanor, with a commitment to outstanding customer service.
• Highly organized, detail‑oriented, and able to manage multiple tasks under tight deadlines.
• Motivated, punctual, and reliable team player.

Preferred Qualifications

• Experience with FrameworkLTC or FrameworkECM pharmacy systems.
• Knowledge of insurance claim adjudication processes.
• Familiarity with the PRS compliance system and related training modules.
• Previous experience working in a closed‑door LTC pharmacy environment.
• Strong problem‑solving skills and the ability to work independently.

Skills & Competencies

• Data entry proficiency (typing speed 60+ WPM).
• Attention to detail and commitment to data integrity.
• Customer‑service orientation and empathy.
• Team collaboration and communication.
• Time‑management and prioritization.
• Adaptability to changing priorities and technology updates.
• Compliance with regulatory standards and confidentiality requirements.

Career Growth & Learning Opportunities

At brighthush, we invest in our people. As a Data Entry Technician, you will have access to:

• Ongoing training in pharmacy software, medication safety, and regulatory compliance.
• Mentorship from experienced pharmacists and pharmacy managers.
• Clear pathways to advance into senior technician roles, pharmacy technician supervisor, or pharmacy operations manager.
• Cross‑training opportunities in other pharmacy departments (e.g., dispensing, inventory, quality assurance).
• Leadership development programs and tuition reimbursement for relevant certifications.

Work Environment & Culture

brighthush prides itself on a collaborative, respectful, and inclusive workplace. Our team values transparency, accountability, and continuous improvement. You will work alongside dedicated pharmacists, technicians, and support staff who are passionate about delivering the best possible care to residents. Apply for this job