Data Operations Lead

Role summary

Scale our data collection operations to support the growing demands of physical AI companies worldwide.

ABOUT THE ROLE

We collect training data from real-world robot deployments across the globe. As Data Operations Lead, you will build and scale the systems and processes that make this possible.

This is a high-leverage role where you will directly impact our ability to serve customers and grow revenue. You will work closely with engineering to automate operations and with customers to ensure data quality.

WHAT YOU WILL DO

• Build and manage a global network of data collection operators
• Design quality assurance processes to ensure data meets customer specifications
• Develop operational playbooks for new data collection scenarios
• Work with engineering to automate manual processes
• Manage relationships with data collection partners
• Track and report on operational metrics and SLAs

WHAT WE ARE LOOKING FOR

• 3+ years of experience in operations, logistics, or program management
• Track record of building and scaling operational processes
• Strong analytical skills and comfort with data
• Excellent communication and stakeholder management
• Ability to thrive in ambiguity and move fast
• Experience managing remote teams or distributed workforces

NICE TO HAVE

• Experience in data labeling, annotation, or ML operations
• Background in robotics or hardware operations
• SQL proficiency and experience with dashboarding tools
• Experience at high-growth startups

BENEFITS

• Competitive salary at the top of market
• Substantial equity grants with regular refresh
• Comprehensive health, dental, and vision coverage
• Unlimited PTO with genuine expectation to use it
• Home office budget and top-tier equipment
• Weekly team dinners and quarterly offsites

Ready to apply?

We review every application personally and will be in touch if there is a good fit.

Questions about this role? [email protected]

3+ years operations, logistics, or program management; experience building and scaling operational processes; strong analytical skills; excellent communication; experience managing remote teams; ability to thrive in ambiguity.

Key Responsibilities

• building operations
• managing teams
• designing processes

Skills & Tools

SQL

Job Details

• Category: Business Operations
• Seniority: Mid Level
• Commitment: Full Time
• Workplace: Remote — San Francisco, California, United States
• Salary: USD 140,000 – 180,000 / year
• Languages: English

Benefits

• Generous paid time off

About Gerra

A company that collects real-world training data for physical AI companies. — Industry: Information Technology